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Amazing product, so much Choice and new Tonies being added.Highly recommend and can't wait to add more to our collection. It didn't work either. tonies We are all ears for you. We decided to take the tonie plunge after seeing our friends child with one. Stories ans characters help them to develop their imagination. Zero customer service, dont waste your moneyUPDATE: We received this as a gift, Dear Caroline, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. My special needs child relies on her toniebox to drift off to sleep. It's as simple as placing a tonie on the Toniebox, and the audio begins to play. When you put listening and playing together something magical happens. We use dedicated people and clever technology to safeguard our platform. The Toniebox is designed for little listeners to use independently. The Soft Cuddly Friends have a sewn-in audio play chip with a magnet that attaches them to the Toniebox. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. Lita Lamb, Hoppie Rabbit and Jimmy Teddy bear come to life night after night in the rays of moonlight and slide down a magical slide into the land of cuddly friends. tonies is the largest interactive audio platform for kids in the world. It goes against our guidelines to offer incentives for reviews. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! The audio play content is downloaded from the Cloud and from then on it can be played with the Soft Cuddly Friend at any time, even without WiFi. Was so excited about getting this product.I ordered the brown creative tonie as to represent my daughter culturally. Take off the Tonie to stop, tap the sides to change tracks and press the ears to control the volume. When you want to hear something different, just change Tonies to jump between audiobooks, music and stories. Shipping worldwide (All orders are shipped from the UK!). All you need do is to link the Toniebox once to your WiFi. It is absolutely appalling service from Tonies and I would not recommend at all, quick to take money for purchases but not interested in resolving faulty items after less than 6 months use!!! The magical, musical storybox that brings songs, stories and joy to every moment of the day. All rights reserved. Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. Tonies UK Reviews | Read Customer Service Reviews of How do I connect the Toniebox In our audio play stories, our three heroes, Lita, Hoppie and Jimmy, meet many other cuddly friends. Suggested companies are based on peoples browsing tendencies. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Playtime & Action (relaunch) - Favourite Children's Songs, Rapunzel and other fairy tales - Favourite Tales. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Check your inbox or spam folder to confirm your subscription. Type Product Price 76 products TONIES Toniebox Starter Set 90.00 TONIES Favourite Children's Songs Playtime Action 2 18.00 TONIES Toniebox Starter Set 90.00 TONIES National Geographic Astronaut Audio Figure 17.00 She can be wonderfully empathetic. Recall of all tonies Blocks products. They also asked for proof that amazon referred me to them. Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. Get notified when your Tonie is back in stock! Its a shame because I definitely wouldnt order anything direct. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Plenty of 1 star reviews and you send the same responses. Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. Click here! So intuitive, a young child can use it all on their own, keeping them enthralled for hours and leaving you People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Unlock complimentary rewards and exclusive experiences at Arnotts and Brown Thomas. We bought a Tonies box for our daughter's birthday present. Launched in 2016 in Germany, Austria, and Switzerland, tonies is now available in thirteen different countries on three continents and offers a portfolio of over 700 Tonies. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. How do I set up my Toniebox? Update after leaving a message on their facebook messenger service they couldn't have been more helpful and I am now returning my faulty box for a replacement.So I have updated my review accordingly. TONIES UK LIMITED Company Profile | BISHOPS My special needs child relies on her toniebox to drift off to sleep. You've rejected analytics cookies. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. Other Soft Cuddly Friends characters are available without audio play function. tonies We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. Please could you contact us at wecare@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Aisia - Team tonies. Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! 340 talking about this. Plus even relatives are able to get in on the act! Hi Baturay, thank you for getting in touch. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. Amazing product, so much Choice and new Tonies being added.Highly recommend and can't wait to add more to our collection. Tonies have made a emotional at times stressful bedtime routine much better. What is your Return Policy? Opened the box to find it didnt work. tonies UK & Ireland | LinkedIn People who are reading this can return theirs.. You can wash the three Soft Cuddly Friends with audio play separately from other laundry at 30C in mild detergent. We also really appreciate your feedback, we'll definitely take this on board as we always look to make tonies as beneficial as possible for all our young listeners.Make sure you sign up for our referral program to get FREE Tonies and keep the quiet/ fun times rolling! We also ensure all reviews are published without moderation. Tonies FREE Delivery on your first order shipped by Amazon. I have no issues with routers, phones or computers but this device drives me mad every time. Yoto - Paddington Please Look After This Bear & Other Stories, Yoto - Make Your Own Cards (Pack of 10) with Sticker Sheets, Kim Haskins Cat Zip Around Small Wallet Purse, Puckator - Maneki Neko Lucky Cat Lip Balm in a Tin, Pony & Girl Design Protective film - Suitable for the Toniebox, Pokmon TCG - Pokmon Scarlet & Violet Booster Pack (Multiple Pack Sizes Available), Ziwi Peak Air Dried Mackerel & Lamb For Cats. We recommend using the "easy care" washing programme and a washing bag. We also offer Creative-Tonies, which allow you to record your own stories or content. It didn't work either. At present, the following three Steiff Soft Cuddly Friends are equipped with an audio play for the Toniebox in English. Hi Baturay, thank you for getting in touch. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. The idea sounds amazing. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. That was Christmas. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. Toniebox Figures, Audio & Cases | Tonies | Smyths Toys UK Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. Please turn it on to experience the full capabilities of this site. They first asked for proof of purchase which I supplied and a photo of the item in question. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. We are happy to answer your questions about all relevant capital market topics. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Hi Esra, thank you for getting in touch. Recall of all tonies Blocks products. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! 4 months in, no updates or improvements to app or software. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. Lazy! Accessory. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Mum had already bought one so returned it as soon as it arrived on 4th March. The three Soft Cuddly Friends with audio play are available in German and English. Our son is very active & weve struggled to find something for quiet time other than the tv (which we try to avoid all together). 4 months in, no updates or improvements to app or software. Check out these Best Selling Tonies in stock now! | Here at Tonies, we are WC1V 7EP. I like the fact its screen free time and stories are so important for children. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. tonies But maybe a short note on frequently asked questions will help you? With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. It's a horrible cheap piece of hardware that's unfortunately got me tied due to the fact my daughter loves it and the idea of the product just seems perfect today. Its an investment but definitely worth it! Finde Tonie-Hndler in deiner Nhe mit unserer. They then chose a second one to listen too while having a bottle and settling in bed. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. Here you will be directed to the right contact person for partnerships and media requests. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! WebFrequently asked questions. Webtonies UK & Ireland | 2,346 followers on LinkedIn. Tonies rule ! We really enjoy our Tonie box and my young son loves to listen to the stories and choose the characters. It keeps both of us away from screens and being able to customize the included Tonie is a really good idea. Our bedtime routine is now more laid back and we can relax listening to the stories. I would recommend tonies 100%. References to confirm are 1728708, 1776131, 1787817. The company are just incredible greedy and lazy by putting no effort into this product at all. Unfortunately our box doesn't work, it doesn't connect to the internet, we have followed every possible step and both work in tech, so it's not user error! I emailed 3 weeks ago and was told it would take up to 4 weeks. Lita Lamb is always there when help is needed - her cautious nature also helps the others. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. If I could leave zero stars I would! Contact our B2B service directly. Hi Luke, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. DT. We hope we can keep those imaginations flowing for a long time to come.Make sure you sign up for our referral program to get FREE Tonies so that those stories and characters never stop! WebMeet Tonies, the new audio system for kids. Either print your return label at home or use the Royal Mail tonies I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. As others have said very very poor customer service and I'm now concerned about this products quality overall. Easy to set up & operate. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! She quickly finds her bearings and discovers the most amazing things. Such a wonderful story teller . Just place the soft cuddly friend on the Toniebox, then off it goes with an exciting audio play!Each of the three Soft Cuddly Friends has its own audio play with six stories from the land of soft cuddly friends. Hey there!Thank you so much for this review, it's lovely to hear how much they enjoy it. Other than that this has definitely impressed us all, thank you!! WebFor further information visit us at www.tonies.de or www.tonies.com. Webtonies UK. He also shows his qualities when it comes to settling the "banana dispute" and making new friends tonies is the innovative award-winning audio system for children aged from 3 to 10 years old. Date of experience: April 09, 2023. Its a shame because I definitely wouldnt order anything direct. Very short sighted on the basis that the mostly costly thing to buy is all the stories. My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. Please could you contact our US team at hello@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. It stopped charging in March, reached out to Tonies and was told to contact their customer services team which I have done 3 times, different references each time and not one response. Cumulative Tonieboxes sold(since Q4 2016). Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. Stories to listen to and cuddle at the same time. I have no issues with routers, phones or computers but this device drives me mad every time. They are safe for children from the age of 0 to play with as they bear the CE marking. Please could you contact us at wecare@tonies.com?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. Taxes and shipping calculated at checkout. Discounts are sent as soon as new Offers are available (The frequency of those discounts may vary but will never be more than once a week.). Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". Shoddy excuse from them and says a lot about the company. This was not relevant to my complaint. It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. The product is amazing but customer service is non existent. Afterwards, it is best to let them air dry. Kimberley Moran, Senior Editor at We Are Teachers. Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! I emailed 3 weeks ago and was told it would take up to 4 weeks. We decided to take the tonie plunge after seeing our friends child with one. Find out more about how we are changing the way children listen to audio. I love the fact I can record stories for them to listen to. Ages: 3 We use dedicated people and clever technology to safeguard our platform. https://tonies.com/en-gb/referral/Happy listening Aisia - Team tonies. https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. The box and characters are good quality. No. I absolutely love the Tonies concept, we live in SA and my sister sent one home from the UK for my daughter for her 4th Birthday, we had no problems connecting it, and I really struggle with new technology hahaha, I love that it keeps my daughter away from the TV and still keeps her imagination running, she loves the stories and the sing alongs, its her supper routine now. https://tonies.com/en-gb/referral/Happy listening Aisia - Team tonies. They both love them and listen to them every night in bed, great gift ideas too. They first asked for proof of purchase which I supplied and a photo of the item in question. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! With Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. Very good customer service. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. Use this service to order a signed certificate of incorporation, which can include key details about the company and a statement of good standing. They also asked for proof that amazon referred me to them. Yes, we are already working on many new ideas, so stay tuned! Contact Us tonies We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. Purchased for my daughter's birthday. WebKatzenworld Snowball Design Protective film Suitable for the Toniebox. Please do not put them in a tumble dryer or on a radiator. Loved by over 3 million fam Bought 1 grandaughter a box and the other loved it so much I bought another for her birthday. Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. The Soft Cuddly Friends are available directly in our Steiff Online Shop. Find out how we combat fake reviews. If I could leave zero stars I would!! You can buy the Toniebox on the tonies website or in specialist retail outlets. I contacted the company on several platform to see if could make the exchange. Tonies Investor Relations We recommend the Soft Cuddly Friends with audio play and the stories that are played for children from the age of 3 and older.
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