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The aviation industry suffers from a range of political and economic obstacles and challenges today, and much attention should be paid to the strategy followed by Emirates to compete in the market. July 9, 2020. https://ivypanda.com/essays/emirates-airlines-differentiation-and-innovation/. Emirates remains to be one of the most successful airlines in the Middle East. The airline has gained insight on how to manage and improve its capacity. It contains thousands of paper examples on a wide variety of topics, all donated by helpful students. The marketing strategy includes popularizing its brand within the region and in the global market. 2021. However, the level of benefits remains to be high in the region and corresponding with the social policies in the UAE. In line with its safety policy, Emirates has formulated a comprehensive aircraft maintenance programme. The first recommendation is to revise the differentiation strategy and pay more attention to the diversification strategy in order to make the companys approach more adaptable to the changes in the airline industry and markets. The firm has adopted a comprehensive environmental policy, which has enhanced its ability to operate in an environmentally sustainable manner. In addition, the UAE have also signed trade agreements with other countries outside the region including US and most of the European countries. This service costs customers an additional AED 20. The airlines commitment to operate in an environmentally sustainable manner is also evidenced by the fact that the airline has designed effective systems that reduces flight time. The airports strategic position enables Emirates Airline to serve over 90% of the total passenger population through its non-stop flights. Gotimer, Jeffery. IvyPanda, 23 July 2021, ivypanda.com/essays/strategic-management-project-emirates-airlines/. Emirates Airlines selected Dubai International Airport due to the level of its services, safety, infrastructure, terminals, and effective ground transportation. Furthermore, the airline is focused in developing and designing greener engines. The time series method is comprised of different components, which include cyclical variation, irregular variation, seasonal variation, and the secular trend. IvyPanda. "Strategic Management Project: Emirates Airlines." The firms commitment towards market growth is evidenced by the rate at which the firm is introducing new aircrafts. Chennai 360: Emirates harnesses new technologies to deliver better travel experiences 2013. In spite of using the successful strategy that is oriented to increasing the brand loyalty and quality of services, Emirates can face problems in the future associated with the lack of the appropriate diversification strategy. 10 January. Emirates Airlines is committed towards developing a high level of customer satisfaction. . According to Hoshmand, managers can use time series to make current decisions and plans (1). . However, the airline is contemplating introducing a crew-transport-optimization programme and a hybrid baggage tractor. One of the main sources of competitive advantage that an organization can leverage on at the growth stage relates to establishment of an effective distribution strategy. By organizing its operations into different departments, Emirates Airlines has been able to boost the employees morale hence leading to improvement in the organizations operational efficiency. The development of an assortment of key projects in Dubai creates a center of attention amongst tourists and investors. The firm has improved its in-flight entertainment services (Pfeifer 334) by integrating new and emerging in-flight technologies such as Wi-Fi. visit our help centre IvyPanda. The firms success has also emanated from its commitment in controlling the quality of services. In a bid to survive in such an industry, it is essential for businesses to integrate effective competitive strategies. The figure below shows a comparison of the major airlines capacity from 2010 to 2012. The attainment of the aims, goals and objectives of the company depends on the manner in which the company incorporates all these strategies into both long-term and short-term corporate strategies. London: Trident Press, 2013. The growth in the net profit margin was up by 1.8%, which is an increase from 8.1% to 9.9% from the previous year. The runways are equipped with effective technologies, which enable the airlines to land and takeoff safely even under poor weather. The financial strength has increased the company competitive advantage. Eigenmann, Uman. The cost control strategy is aimed at ensuring and growth, enhanced quality and performance in terms of services delivery as well as long-term sustainability (Lancaster, 2013). In other words, most of these countries revenues per capita are higher and thus capable of using air transport. Check-in online within 24 hours and 90 minutes before flight departure. In fact, most of the services are provided at the clients convenience through the application of technology. The analysis shows that the airline has put substantial effort in managing capacity. Based on the major global expansion aim, the firm business objectives and goals include. 1. The company refers to the development of the technological base using the most innovative fleet and infrastructure or supporting services; to the development of the diverse human resource base; to the strategic use of finances; and to the improvement of the brand recognition. ensure the integrity of our platform while keeping your private information safe. 3). Many airlines have been successful in using differentiation strategies to maintain a competitive advantage. Therefore, the company actively uses the latest innovations in the field, and the focus is on new technologies to support operations of the company globally. Forecasting can enable businesses determine future capacities, inventory, and cost. Strategy process, content, context; an international perspective, Hampshire: Cengage Learning, 2010. Airlines Industry-Emirates Airlines1 Strategic Management Assignment-2. The firm intends to establish new destinations. Further, the leading manufacturers of commercial airplanes comprise McDonnell Douglas, Airbus as well as Boeing. The airline plans to increase its aircrafts to over 250 by 2020. For example, the airline has created an IT Innovation Board, which is charged with the responsibility of reviewing the firms performance with regard to technology. Emirates Airlines Strategic Planning & Marketing Print. student. The customers also use advantages of the highly competitive market. In addition, the labor force comprising the pilots, ground personnel as well as crew is usually unionized thereby offering the aircraft manufacturing companies reasonable bargaining power. Customers can also access additional allowances depending on their Emirates Skwards membership, which includes gold, silver or platinum membership. BusinessEssay. The other problem is the considerable dependence on the governments support and oil prices in the global market. In an effort to ensure a high level of synergy, the airline has adopted an effective layout with regard to the various departments. The firms passenger capacity increased to 39 million during its 2012/2013 financial year. Mishra defines operations management as the management of the conversion process, which converts land, labor, capital, and management inputs into desired outputs of goods and services (88). Since the EXPOs attract diverse stakeholders, investors, and tourists, the company associates itself with the initiative by sponsoring the bid. The Porters Fiver Forces analysis is important to study how specific features of the industrys development can be used to increase the competitive advantage of Emirates. Emirates Airlines: A Competitive Advantage WoodWard Avenue of the United Arab The internal opportunities and threats will be examined through the SWOT analysis. The first pillar involves marketing the companys hub Strategic management of emirates airline Moreover, customers can personalize their travel plans by using the multi-city tool. (PDF) GLOBAL STRATEGIES OF THE AIRLINE INDUSTRY: A Emirates have many distinctive competencies, and their progress depends on providing the luxury services globally. The process of designing and developing new services in Emirates Airlines is undertaken under the auspices of the engineering department. We use cookies to optimize the website, no personal information is stored. Automation of the firms services also allows the firms customers to check the flight status online and manage their flight booking. In the course of its operation, Emirates Airlines has adopted a comprehensive facility planning ad process selection. Positioning acts as a defensive mechanism against competition. "Emirates Airlines Company' Operations Management Practices." Moreover, the firm has introduced 10 new routes. The charges per bag as illustrated below. The company will be able to win market share based on discounted pricing. Consequently, the firm has ordered 232 new aircrafts. As a result, the company allows hiring employees with diverse backgrounds and spends more attention to spending resources on their training rather than compensation (Nataraja and Al-Aali 474). Print. On the contrary, the company has also been affected by the rapid changes in technology that result in increased competition. Additionally, the company should offer free food to its customers. Emirates Airlines was founded in 1985 in the United Arabs Emirates (UAE). At the current stage, the main focus is on entering the regional markets covered by the North American companies (The Emirates Group 5). The company differentiates in the market developing the close relations with suppliers of aircrafts, including Boeing, and it is concentrated on building the high-quality infrastructure while investing in airports and additional services. Emirates Airlines does not only deal with passengers but also cargo, which is handled by Emirates SkyCargo. 4). Stakeholders in the airline industry are numerous. In other words, the company has been decreasingly financing its expenditures from borrowings and loans. The main principle of Emirates has to underlie in service and quality. ensure the integrity of our platform while keeping your private information safe. January 10, 2023. https://business-essay.com/emirates-airlines-company-operations-management-practices/. The airline brand positioning is founded on the delivery of high quality services and is perceived as the youngest company with advanced fleet and quality services aimed at satisfying the needs of the customers. Regulation of Air Transport: The Slumbering Sentinels. The new technology has played a critical role in enabling the firm to provide customers with unrivalled and high levels of customer services. The Emirates Group. The main threats for the further strategic development of Emirates are the progress of the rival companies in the air transportation or aviation industry; the changes in the fuel prices influencing the economy of the UAE; and the worsening of the current political and economic crises globally influencing the buying capacity of customers. Print. The customers associate Emirates with the high-class services, safety, innovation, and comfort. This unique strategy explains why this company remained profitable in 2008 global economic recession when other firms around the world experienced economic problems. Emirates Airline Other infrastructures relate to taxiways and flower centers. The decision to adopt this dimension was informed by recognition of the importance of ensuring that its employees have adequate skills in order to provide optimal customer service. The strength in the cash flow indicates the strength of the company in its liquidity ratios enabling the company to finance its short-term operations. 2). The Importance Of Differentiation Strategies For Airlines The firms process selection and facility layout exercises are comprised of a number of elements, which include work design, facilities and equipment selection, layout, evaluating technological change, product and service design, and forecasting. Emirates tops airline service quality survey 2010. Print. Print. Emirates Airlines Internal and SWOT Analysis This approach will lead to improving the policies regarding customer services and to appearing the budget routes for travelers from different countries. Print. The firm projects that its customer base will increase into the future. The firm leverages on technology in order to deliver a unique customer experience. Tonya Russell Emirates is reportedly one of the first major airlines to have started unbundling its business class offering back in 2019. Despite the view that the airline is wholly owned by the Dubai government, the firm is independent in its operation. Example of such practices include relate to operations management, marketing and quality management. The organization of the terminals has provided Emirates Airlines with an opportunity to serve diverse customer groups. Integration of effective operations management has also enabled the firm to attain a high level of success. The company has one of the largest fleets in the industry, and it focuses on applying the latest technologies to its development. The Dubai International Airport is connected to road D89, which is the longest intra-city road in the region. The company does not serve needs of middle-class passengers while reducing the number of potential customers. The reduced growth in the global air traffic poses a serious threat to the global expansion of the airline. The airline also provides customers an opportunity to explore Dubai by storing their baggage before the flight. WebIn examining the success strategies that Emirates Airlines, it is of particular interest to assess the market structure and the operation activities that the organization is putting up in response to the market demands. The growth in profit margins the recent financial years indicates the manner in which the company is efficient in attaining its corporate goals, strategies and objectives. As a result, Emirates operates in the context of the open skies policy promoted by the government of Dubai, and its commercial potential is constantly increasing (Oxford Business Group 28). WebThe attainment of the aims, goals and objectives of the company depends on the manner in which the company incorporates all these strategies into both long-term and short-term (2023, January 10). Designing product/service systems; a methodical exploration. Design Issues 18.3 (2002): 3-17. Strategic Management of Emirates Airlines | Proceedings of the Pfeifer, Timothy. Specifically, the airline has adopted the business and global integration strategies driven by economic and technological factors to expand into the global markets (Yip, 2002). Etihad Airways Vision, Values, & Strategic Purpose For example, the airline ensures that its departmental heads possess special skills and knowledge to handle the operations of the department. The company majorly operates in the regions including the Asia pacific and the Middle East, which has seen a tremendous economic growth in the last decade. This approach will be efficient and provide positive outcomes while being connected with the approach of decreasing overall operational costs. The success of the bid will see the Emirates profit soar. Lastly, extreme rivalry among competitors exists presently. You are free to use it for research and reference purposes in order to write your own paper; however, you During its 2012 financial year, the Emirates Airlines capacity was estimated to have increased with a margin of 30% from 2010. (2023) 'Emirates Airlines Company' Operations Management Practices'. We inspire travelers around the world with our growing network of worldwide destinations, industry leading inflight entertainment, regionally inspired cuisine, and world-class service. The airline has also formulated effective ground operation measures, which have enhanced its ability to reduce carbon emissions emanating from the diverse ground operations. The firm has experienced a significant increment in the level of its profitability over the past 25 years. IvyPanda. Moreover, the company financial strength is also indicated by the strong cash flows the company has been generating over the years since 2009. He cited India as an examplewhere Emirates services have brought positive economic benefits, where the 185 weekly frequencies allotted to the airline directly contribute $825 million to the local economy, according to a study by the National Council of Applied Economic Research (NCAER). Much attention is paid to training the personnel and to guaranteeing the safety of clients during flights (Nataraja and Al-Aali 476). The new ERP system will enable Emirates to consolidate its data across the world. From the above analysis, it is evident that Dubai International Airport acts as an optimal location for Emirates Airlines. According to the Airlines management team, the airport will continue to serve as its home for the next 15 years. Sambidge, Andy. New York, NY: Routledge. In addition, the company aims to expand globally and offer services in other regions beyond Middle East. Emirates Airline Differentiation Strategy Glen Molkenthin Structure Structure 1. The Pakistan International Airlines supported the new airline with managerial and technical skills necessary to bring up the company from the ground (Yip, 2002). In a bid to achieve this goal, the airline procures its aircrafts from renowned aircraft manufacturing companies such as Boeing. 3). 15). BusinessEssay. In spite of the fact that the current strategy of Emirates is effective and leading to the companys success, it is important to identify the potential problems in the strategic development of the business. According to Abeyratne, it is estimated that this firm carries over 27.5 million passengers and 1.6 million tons of cargo every year using its fleet of A 330-380 aircrafts (94). These stakeholders for Emirates are customers because their interests and satisfaction are the highest priority for the company. Print. Emirates two longest serving pilots, with over 34 years of service, joined the airline on the same day in 1989. November 29, 2022. https://business-essay.com/emirates-airlines-business-strategy/. 2). Web. What Is Emirates Marketing Strategy? Marketing strategy. Wit, Bob, and Ron Meyer. Disclaimer: Information contained in the press releases published on our media centre is accurate at the time of publication. Moreover, the airline ensures that its aircrafts are of high quality and safe. In fact, new competitors often collaborate with each other in their operations thereby benefiting from the economies of scale. A report released by CAPA in 2012 shows that Emirates Airlines would outdo American Airlines with regard to carrying capacity. The Small business management; an entrepreneurial emphasis, Mason: Thomson, 2006. 2). WebThe pricing strategy of the Emirates Airlines will focus on setting the list price, credit terms, payment period and discounts. The elements of process selection and facilities planning are comprised of a number of decisions, which include technological choice and process planning (Ghuman 3). In line with the above services, Emirates Airlines appreciates the importance of offering customers high quality meals. The objective of the installation was to provide customers with an opportunity to listen to music through their iPods and video players. Therefore, Emirates is the leading airline in the Gulf region and the Middle Eastern region. Consequently, the road provides customers easy access to the airport. PDF file. Consequently, the airline adheres to the customers dietary requirements. This report on Strategic Management Project: Emirates Airlines was written and submitted by your fellow The companys vision is based on the idea that customers need to receive high-quality services, and much attention should be paid to gaining the customer loyalty and developing the positive relationship with the community. In addition, the company should strategize on how it should enjoy economies of scale by purchasing airliners en-mass. These recommendations can be discussed as effective to contribute to the improvement of the companys long-term performance. The airline has highly skilled employees that are rarely demand for higher wages. The airport is also served by effective ground transportation systems, which include rail, road, taxi, and buses. Since its inception, the airline has managed to penetrate the six continents. Copyright 2023 - IvyPanda is operated by, Strategic Management Project: Emirates Airlines, http://www.theemiratesgroup.com/english/images/04_EK_Overview_tcm409-560539.pdf, The Key Components at American Enterprise Architecture, Emirates Airline: Connecting the Unconnected, Emirates Airlines' Activity and Consumer Perception, International Services Marketing - Emirates Airlines, Emirates and Qantas Airlines Merger Analysis, Emirates Airlines Company Financial Analysis, Emirates Airlines' Environments and Competitors, Green Energy Brand Strategy: Chinese E-Car Consumer Behaviour.

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