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In this video, health experts suggest that you take several key steps to be proactive, prepared, and protected against injury or illness while outside of the United States, especially in developing nations. All of our ships comply with and in many cases exceed the applicable SOLAS safety standards. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. Also, is there onboard testing required for Canada stop? Their contact information is listed below for your information. Oosterdam How long is this promotion? Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling: Unused transfers are not refundable. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 The above list is not exhaustive. The final amount billed may take up to 24-hours following disembarkation. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Q What information do I need to register? More details on these new, time-saving enhancements and answers to Frequently Asked Questions (FAQ) are listed below and in the attached F&F Enhancements FAQ document. For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. The Social Voyage plan costs $14.99 per day or $69.99 for a 7-night cruise) and allows you to connect to Facebook and other . Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Suites B7088, B7087, B6228, B6225 and stateroom EE3429 are fully accessible. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). Frequently Asked Questions | Holland America You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call. Accessible Bathtubsprovide the maneuvering clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair. Holland America Interline Rates & Who Qualifies For Christmas, there are festive decorations; caroling and singalongs; Catholic Mass and interdenominational services; and a special visit from Santa Claus. Choose from among thousands of tours all over the world from active ziplining adventures to immersive, historical explorations. Up to 15 drinks per day allowed, and bar service charges are included. After clicking the Print Boarding Pass button, the screen may read Loading. Look to the top right corner. Suites SA7085, B8103 and staterooms K11049, VB11040, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. For a current listing of the daily volume soft caps, see the Internet Plan Selection page. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof. The most important determinant of risk is the traveler's destination. The longer you cruise, the more tours you receive. Question 1 can you pay the different and upgrade to the elite beverage package? *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. Click the blue link and that will open the Boarding Pass to print. This right does not apply to increases in Taxes or to Surcharges. Collect calls are not possible from the ship. Does it have excursions to Antarctica? It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Cabin splitting is prohibited. Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Holland America Line has no control over seat assignments. Tickets are nontransferable and name changes are not allowed. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. 68 0 obj <>/Filter/FlateDecode/ID[<954766F944061BEB4D5E631A9D455970>]/Index[49 32]/Info 48 0 R/Length 99/Prev 199430/Root 50 0 R/Size 81/Type/XRef/W[1 3 1]>>stream Some countries impose an arrival or departure tax which cannot be included on an air ticket. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) Have a safe and healthy trip - and remember that the first and best line of defense against illness is to wash your hands regularly and thoroughly. For CIBTvisas contact information visit Visa Service Provider. The dental is quite limited and the less limited plan is very expensive. Service starts at only $29.95 for 1 bag and $39.95 for 2! Attn: T. Kimmel Holland America Line 300 Elliott Avenue West Seattle, WA 98119 Pre and posts hotel packages are now available to Family & Friend bookings. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. Take a self-guided art tour, lounge by the pool, practice yoga or work out in the fitness center, or pamper yourself with a spa treatment and indulge in world-class luxury shopping. free cruises for employees and up to 40% off for friends and family. 'o$Z$H9RGkDpl;~.P8N9siJN9:sT%Ha=yIO"VI z?c? The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. More detailed information is available at www.cdc.gov. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Best interline rates on Holland America Line | PERX.com In order to serve the spiritual needs of our guests, we provide the following services. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. Traveladvisors please note that MCOS will not be accepted. If your scooter must be stored in the luggage compartment of a motorcoach it may be necessary for someone traveling in your party to load the scooter into the luggage compartment; the policy as to whether or not the coach drivers are able or allowed to provide assistance is that of the Tour Operator and not Holland America Line. In addition, we have select infant supplies available for purchase by advance order, including diapers, baby wipes, formula and baby food. Due to web accessibility standards, users may experience slight variations according to the browser used. Instructions: Please print this page and give it to whomever you wish for dialing instructions. Q What does the email notification from Holland America Line look like? All staterooms are equipped with standard U.S. 110 AC and European 220 AC outlets. Holland America Line has laundry service, dry cleaning and pressing service on all ships. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. We urge you to have the letter faxed in as soon after making your reservation as possible. If you have a chronic medical condition, please bring a recent report from your physician. Structural stability software programs which ensure the weight of fuel, wastewater and other onboard supplies are properly distributed to maintain structural integrity. You may also find information about accessible cruising in the For Booked Guests section of the website. Ships . Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. Menu items from the daily menu are also available in half portions upon request. Please clarify the speciality dining in the Have It All pricing. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. A We recommend that you arrive at the pier approximately three (3) hours prior to ship departure time to allow sufficient time for pier-side check-in. Roll-in Shower: Staterooms J1074, K1011 & K1012. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. PDF UPDATED: April 18, 2023 Enjoy a seamless experience from ship to shore with a high-quality City Stay or Overland Package before or after your cruise, and shore excursions to immerse yourself in your ports of call. This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. Crew Appreciation and Service Charges: Effective on February 1, 2023. Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. A We now provide Journey guests with Express Docs. You may select to print up to 10 additional tags at a time. Radar to precisely locate other vessels along our path. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Q Where do I enter my Holland America Line Booking Number and Last Name? Guests can cancel (without paying a cancellation fee) rather than accept a fare increase. Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. If cost factors dictate the need for fare increases, Holland America Line may do so at any time prior to departure. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. During these drills, the firefighting teams practice implementing plans that have been developed to provide guidance for fighting fires in the different parts of a ship. We anticipate that your stateroom will be ready at approximately 1:00 p.m. Airline bookings are subject to flight schedule changes by the airlines. If you are using a PC, hold down the Ctrl+Shift+Delete keys. Learn more about family cruises with Holland America Line. Activities are offered for kids (ages 3-7), 'tweens (8-12) and teens (13-17). Pinnacle Grill is the ultimate steakhouse at sea, while Tamarind showcases the traditions of Southeast Asia, China and Japan with sensuous flavors. Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. Each guest in a stateroom must book the Have it All cruise fare to receive the extras. Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. These inspections ensure compliance with both IMO requirements as well, in the case of the United States, with a detailed set of special requirements under U.S. law that apply to ships calling in U.S. ports. The program has an open door policy, which means participants may come and go as they please. %PDF-1.6 % Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? The emergency diesel generator is tested regularly and ensures that critical safety systems and lighting can be maintained in the event of a power loss. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. Don't miss the sail away festivities with our entertainment staff. Thanks. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Art Tour podcasts are available on every ship to guide you in your journey to discover the art onboard your ship. Restricted Fares: Full payment for air reservation is required at the time of air booking. Enjoy all the benefits from our Quench and Signature Packages and more! It is also a good idea to carry a written list of your medications in case they are lost. A If you are using an Apple Safari browser, you may need to upgrade to a newer version of Safari or install a Firefox browser. If I book a Have It All package with my cruise, that comes with Surf Voyage Plan WiFi included. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. $16.00. Another way a to do a mock booking on a cruise you like, when you get to the third or forth . Is there a way for us to get it for the 3rd person? Only $17.95 per guest/per day* Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Active-Air traffic controllers, Air Marshalls, FAA & TSA employees regardless of flight benefits. Any fees related to seat assignments are collected by the airline directly. For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. includes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. Enjoy exclusive activities, excursions and programs to suit travelers of all ages. Guests who are unable to care for their basic needs (e.g. Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub. You can do everything or absolutely nothing. Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. View Cruises. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052 provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. You may take as much currency or as many monetary instruments as you wish on your trip. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. * (See section for Bags VIP Luggage Delivery below for details.). Those looking for some casino action can find games for all levels of experience as well as complimentary lessons. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. Because the Greenhouse Spa & Salon is such a popular destination, we encourage you to book spa appointments in advance (you can also book appointments once on board). . The companys fleet of 14 ships annually offers more than 500 cruises to 415 ports of call in 98 countries, territories or dependencies. The information provided on this site was correct at the time of publishing and is subject to change at any time. 3rd/4th rates: same as double occupancy rates or promotional 3rd/4th rates, depending on which is lower . Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. All cash advances are subject to restrictions. There are three types of accessible staterooms on our vessels. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:hollandamerica@cibtvisas.com. Q: Can I wear shorts in the main dining room? Fully Accessible Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. All staterooms have safes in the stateroom. Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Please fill out the form and return it to the Front Office as soon as possible. Zaandam We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. The advanced tools of the editor will direct you through the editable PDF template. If you are unable to function independently in these areas, you must bring a caregiver with you. Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilizing the workstations located in the Explorations Caf. If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. I am only seeing the shore excursion credit and the fine dining credit on my account both online and in the navigator app. If tour details are not yet finalized, please check again closer to your departure date. Free Cruise Offer - Has anybody received this? - Holland America Line With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Yes, all current employees whether land-based, seagoing, full-time, part-time or seasonal may participate and invite family and friends to participate in the program. *Flight Ease offers two booking options: Flexible Fares - For those who want greater flexibility. Click the Advanced tab and tick the Show Develop Menu in Menu Bar check box to add the Develop button to the Apple menu. A The email from Holland America Line has the Booking Number in the subject line. Kosher meals and a Health Conscious Dining option are also available. Visa processing can vary by destination and submission location. International travel is usually very safe but there are things you should do to stay safe and healthy. With the Have It All dining in Tamarind and Pinnacle, can you order anthing off of the menu (including two appetizers and/or entrees and desserts)-as you can in the dining room, or is each diner limited to one selection from each section (one Appetizer, one Entree, and one Dessert) It is not clear on any of the sites I found. If vouchers are needed they will print in your Express Docs. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. Tickets are nontransferable and name changes are not allowed. Airlines, limousines and other transfer vehicles have luggage allowance policies which may limit the amount and/or weight of luggage you may take with you and/or impose excess luggage charges.
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