Go to your closet page and share an item to your followers. Then it seems as if only certain people share certain people items. And since I have more time behind me than in front of me, I cannot rationalize wasting that time on poshmark. That's the tweet. Here's how to do both. I had a girl give me a terrible rating for shipping time needs improvement. So she makes her accusation and I respond saying I packaged it and even sent her the receipt. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. It just shows that they lack the protection for you since you were loyal to Poshmark for couple of years as a Top Seller. I havent done anything wrong. Great article and thanks for sharing. Ive now opened my own boutique at http://www.onlinesplurge.com. If you can deal with them then you will sell if not dont try to sell on Poshmark you will not make it at all. Again, this is exactly why I left Poshmark. No response from them until today! Before shipping the item I was asked to verify the size as they wanted a photo of the tag. Im listing to make more than a few bucks! I never bothered to fight that it just wasnt worth my time and the stress. i agree: i refused to give ebay my bank account or ss number so i quit selling there. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shopnot sure. Ive recently started selling on Poshmark and I do admit that its super slow getting sales on this site. She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like whore and piece of shit. Its crazy and again poshmark does nothing. so ill stay a little longer -but maybe try Ebay and other sites for my more expensive collector items. I always go into the Post office and get a receipt, then I have proof of shipment. They STILL approve the return and send the item back even with supporting documentation! I buy on eBay like crazy and have never ever had a problem like this. And I have the clear pictures of the front and back of the item, so when zoomed in you would see everything . Oh yeahand uploading pictures?! Im just done.. I tried selling on Poshmark this year. To have a damaged item thats not even yours returned to you, no questions asked, with no recourse for the seller? I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. Yup, you heard it here. Also, if the buyer isnt happy with the purchase, Tradesy handles the return. You couldnt see it. Expecting no problem, when I went to print out the shipping label, THEN Poshmark gives you grief with their idiotic verification process (why they dont do this BEFORE a new Seller posts stuff is beyond me). Thanks for the comment and congrats on opening your Shopify store! This is my second non-shipment of goods bought on this site. Protection needs to be across the board for both buyers and sellers. There is also a lot of elitism! I hired a virtual assistant for a week and plan on changing my password. With PM new app adding Mens and children its like party overload. I have like 450,000 followers on Poshmark but I really want to transition into my own store online. They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). These are the people you rush to the post office for so you can get their item delivered ASAP, but thenonce they get it, they dont even bother tomark it as received. They buyer opened a claim one day after delivery stating the bag is fake because she checked wiki and it the bag doesnt match what they say defines an authentic bag. If youd like to find out more about the companys vision and mission feel free to e-mail at element22co@gmail.com. The list is endless. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. These are 2 huge steps and there is so much more. I felt like theres a little too much of a spoiled environment on their too, with even sellers turning knit picky buyers. Diana, I dont know if its worth trying to sell on there, at least not coming in as a newbie thinking one will make realistic amounts of money. They will delete the listing if it's those two cercomstances. After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? Seller messaged me an hour after item was delivered asking for me to accept it. Poshmark paid me for the purse even though I had it and said they would take appropriate action with regard to the buyer. Thanks again for this post!! I will tell you that I dont get nearly as much traffic or interest on my Shopify site than I did on Poshmark. She is claiming I sent a top with iron burn marks! There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. It took me a month to get it back up. The buyer has no profile or closet. If the gray Shared Successfully banner pops up, then youre not in share jail. My first sale, I already have someone disputing the authenticity of the bag I sold them. I am not interested in running a garage sale on line. I could write a war and peace length description on eBay yet with posh only a couple paragraphs. Thank you so much for that information. If I sell something elsewhere, I just delete the post on Posh. However I do think I will still try my luck with the site, hopefully having a better experience. I was all excited and telling friends how great Poshmark was until this. I am in the process of closing my closet. A punitive feedback system totally biased towards the buyer. It can do thousands of shares, and follow thousands of people, all by clicking one button. EVERYTHING!!! Obviously the CEO, Manish, doesnt give two clicks about anything, just as long as hes making money. I hope you got something out of it. I mean absolutely every single thing complete with order numbers, photos, love notes and all. She said, no gurl.just send it as it is. I am certain the support is not from inside the United States. Ha! Im going to follow your advice and investigate other options. Got that? As I type this reply, I feel like Ive had PTSD for the past week. ON top of everything, the buyer is NEW to Poshmark. but Poshmark has some algorithm system where after you have gone to all the trouble of posting your items, THEN they start their verification process when you go to print your first label to mail your item, and all they keep sending you is mobile info to get a text message. I came home and opened the package a week later and they were SUPER worn!!! -made a white with black logo thank you card. Also Birkenstock has very strict return policy anyway: take one minute to test them but show no signs of wear. Hate the damn things. My daughter bought a designer bag from a college friend. And yes, they dont give a crap about the sellers!!! Some nice love notes. The jar has about 10% left. I had my share of crazies too when I was on Posh. So you think Shopify would be better for me? I offer poshmarks first regret-free promise to sellers. Im also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, Ill go back there and try Shopify. Everyone needs to check their monthly reports. Gradually ebay swerved everything in the buyers direction. Hi Ann, im just a posher on this thread not the one who wrote the article. Im so livid. Poshmark is an e-commerce marketplace where users can buy and sell used, new, and vintage clothing and accessories from individuals and boutiques. I am new on Poshmark and its been slow for me hence , I am not a big fashion Guru so I m learning the ropes. It would be less frustrating if it were on an used item, but I have a buyer now reporting to poshmark that my brand new top with tag! hire me, I love everything you said. Thank you. And I did. I know I will one day. Sorry for the diatribe! I have been debating opening up a boutique, and am not sure whether I should do it on Poshmark, or something like Shopify. An thats what this women did !!! So I asked if I could please see photos of the actual jacket. I sell a lot on eBay and Tradesy as well. Besides all the fake purses, etc., I wonder about fake clothing. I sold authentic items, described them well, photographed them well, especially noted any items with damage/wear. I daily battle staying on Posh. Hi Amber! I dont have time for that and I have perfect five star rating on over 100 sales. What I found was constant ranting about cases being opened, lowballs. Two of them never shipped. I have explored trasdesy and ThredUp, will check out Shopify soon. Your stuff looks real nice. Haha yea it happened during mail process? I had numerous zoomed in photos of my shoes, new without box, even photos with measurements against a tape ruler. Any post before that day is free. I also block them. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. Enter the verification code. I wrote back to Marisa and copied and pasted the article then I concluded with do you really want me to sue you over $24.17. But Poshmark sided with her an thats total crap ! Again, thats why I say there is not enough protection for the sellers on Poshmark. Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. , and that the RARE collectors items I have listed high are being sold by many others at the same price point so of course Im going to try to make the money where I can PLUS I spent sourcing & research effort m time , money , tax and shipping cost to get that items and of course Im going to try to profit if i can esp when I am losing money on so much other stuff to balance things out but my biggest under was why does she care what Im doing? There are some pretty simple fixes to your complaints and you just have to determine what you want to put your energy into! Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. And theyre based out of country over seas!! 6. I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. So, I made a nickel, she admitted to breaking my item & im stuck with a 1 star review I totally feel you. Poshmark really does need to protect their sellers more. Thanks for the insight! Aside from having no personal interaction with sellers, backing up sellers, and even posting there is a time suck. Thanks so much! Expensive items seem risky for the buyer and the seller. I am recently new to Poshmark, and so far have only had great experiences selling and 5-star reviews. Mind you that Ive had over 30 other sales with much more expensive items and never had this problem so it baffles me that then a user would think Id go and scam for $15 technically a $12 profit. To save and print your closet QR Code: I had/have a $500 bag listed and the same buyer kept offering me $200 or less claiming it was reasonable which it obviously isnt and wanted to argue about it claiming it was too high and thats why I hadnt sold it. As funding has dried up for private tech companies, those in the online shopping space have not fared particularly well. ad that I had dumped out a small portion of the pigment when I bought it and hadnt touched the rest since. It said she knew how much I wanted. Its bad for me and for customers walking by. (4) So if you are listing for men or children, you must specify in your description or else you can end up eating a $25 shipping cost on a return GUCCI shoes worth $500. Ive only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. Wow the same thing just happened to me with a $8 dollar dress, the buyer was aware of the damage and asked zillions of questions then purchased the dress which is a expensive item sold for $8 when she received it she instantly open a claim for $8 freaking dollars!! Good Bye Poshmark Forever. My 10yr old just bought a DVD under my account. I can live with it. My bank couldnt find the transaction so I had to wait to see where it landed then catch and re-route. The items were an UA shirt, TWO Victorias Secret Pink shirts plus pink dog, pink bag and ribbon, AE shorts and this Packers shirt. There customer service is horrible, especially for what they charge! She didnt get it in time for her party so she opened a case. Theyre not gorgeous, staged photos theyre photos for record. It saves you a ton of time and helps you make more sales on Poshmark. I am sincerely hoping that with the recently increased success of the customer service team, that we will be successful in getting our Poshmark back to the way it was meant to be with perhaps some more appropriate commission fees. I havent sold or purchased anything on there for at least a year now. 3. I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. There will be no listing fees and a low commission of 2.5% on sales made. I would like to put my two cents in this!! I am a top seller and poshmark ambassador and I too have been experiencing the worst customer service from poshmark. He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. Now I found thus blog because I was severely harassed today for no reason by a random person. Thanks again for your help! Hi Liz! I measured my items where I though necessary & I include information that I know I would probably want to know as a buyer. She then stated this on my page for the bag. When the buyer received her item she filed for a return. Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. Like somehow, thats your problem and not the manufacturers? & 17.75 oz./525 ml Olaplex No. Just browsing through the brands, i was horrified by multiple posts in 10.Deep that appear to be selling people or offering their services. But most alarming was a picture of a young boy with the user name listed as hump87. So not sure if its their revenge on me? I had listed a brand new with tags NFL brand ladies shirt, which was purchased as part of a bundle of 4 total items. I made sure that she knew that my feedback was not meant to offend, but was meant to help her improve her descriptions, and that I had no intention of returning the dress. I started on Posh to pay my sons medical bills from this past summer and the only thing I feel Ive gotten from Posh are migraines, a stronger eyeless prescription and the feeling of being isolated from my family. I agree. I packaged it VERY carefully and sent it on its way without much more thought. Launch the Poshmark app (for Android and iOS) from your device. I once got a scarf that was supposed to be silk and I doubted it was, but it was greatly discounted, so I did not make a big deal out of it. She also has no profile info or a closet. Ive been thinking about trying to open a boutique on Poshmark, but definitely have reservations. I only once had an issue and thank God it was resolved on my favor. I myself been with them from the beginning. So you tell me who is being dishonest??!!!!!! Ive been toying with the idea of starting my own website, Im just not sure Im there yet. I am very disheartened I spent so much time listing items, repeatedly having to reword my listings due to ridiculous character limits. I feel that I should get some of my money back bc I have defective shoes and poshmark has a guarantee to not sell faulty items since I paid so much for these defective very expensive Louboutins I feel that I should be compensated.. so far as a buyer this website kinda sux .. Im an honest person and buyer and not one thing that I bought on this website was described accurately ( I take that back one pair of pants were fine) but sellers should be honest bc there are good honest buyers like myself who end up with the short end of the stick. I may have to explore some other options. I dont have a pet. Thats the core operation of the platform. Totally agree youre exactly right! Maybe it cost them $1 to make! Especially when the buyer purposely ruins an item and Posh rules in their favor. In my experience it is the cost that counts. Selling used clothing for big money is a joke. Thank you. I shipped it. Its not as social as Posh and people cant comment under items (dm only), so you dont feel like you have to be there:) Mercari is also quicker to respond when there is a problem. Like the old saying dont do what you dont want done to you. I deducted that they were probably too small for her. I am really disappointed and sad. She had told me that if I wanted the $5 off, I should have made an offer for the bundle that reflected that!). I now only sell high value items on my own site or through Tradesy, as Tradesy handles all returns and you dont have to worry about getting scammed. It was very cathartic to vent. Im not even sure if they have a brand promise but it seems the expectations users had was contrary to their actual experience. First of all, WOW. Wow, this is very eye opening! Literally sent out same day shipping for a customer NYE-eve. It shouldnt be like this and it is infuriating. As for the 20%, it is a small price to pay for traffic. The dress arrived while I was working and it was three days before I was even able to open the package and examine the dress. One seller said that she had to be kidding to offer a price that was 80 percent off the bundled price! Omg, I happened on this article and Im in tears. Its inane!!! Thank you so much Sydney! ~Peace and Purple rain, friend~. One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. Makes me ill and frustrated i cant do anything. Note: To be successfully sent, the offer must be at least 10% below your lowest offer in the last 90 days. I am a little less freaked out. I have the receipt. It was a surprisingly emotional experience to realize I fell for this. My guess is she received the shirt and tried to iron the rayon material and burnt it. No commissions, trolls or drama! Now posh gets back to me after 3 days asking me for more pictures and tells me the case is still under review and if I send it back on my own I wont get my money back. I only do this for high- end items. I would love to help you out by getting it off your hands. What should I do? I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. Thank you for this post. I can go on and on. I just read this last week and breathed a sigh of relief that I have been lucky so far. Any additional private info This is the information you placed in the Private Listing Fields (potential buyers are not able to see this). I am new to Poshmark, buyer only, no plans to sell, and went a little crazy picking up quality items for work. I read with great interest your reasons for leaving Poshmark. And then there is the time suck factor. So it was worth my time investment to do things like measure the bust because sizing varies by brand. Honestly I would have been happy to arrange a return ( bc it is a costly item) if she had just told me -hey It doesnt fit canI pls return it .. then I could have gotten it back undamaged and resold but instead i have a $200 brand new suit that is ruined.
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