payactiv complaints

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But a small percentage of users didn't have a seamless experience. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. 2023 Payactiv, Inc. All Rights Reserved. Hi Janel,Thank you for taking the time to write a review about your experience. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Very helpful, understandable and fast. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. No credit check, consistent income in the past 2 months from the same employer. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. 1 Standard rates for data and messaging may apply from your wireless provider. He kept his word n stayed on contact with me. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Yes, its legit. If you have questions about Payactivs security policies, contact the company on its website. There are no fees or interest charges associated with your payday cash advance. One of our representatives will be reaching out to you shortly to assist you. We may also receive compensation if you click on certain links posted on our site. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. My kids are sick and I'm a single mother who needed to get them to the hospital. Like Empower and PayActiv, Dave also offers money management features. We believe that building a financial technology business requires more than great technology and amazing design. It has been a week. Have a blessed day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. information service that aims to provide you with information to help you make better decisions. In the Business to Business Service category. Otherwise, read on! This is maddening. Have a blessed day. :). I need gas and my refill of my stroke meds payactive would not updated my hours. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Explained my issue & he definitely assisted what agent Jane E messed up on. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. We also ensure all reviews are published without moderation. Live support is available 24/7/365 online or by phone, according to the PayActiv website. We always try our best to do our job well, and your kind words make it all worthwhile. This rating has decreased by -17% over the last 12 months. Learn more at www.payactiv.com. We'd like to turn this around ASAP. How do businesses offer Payactiv to their employees? Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Founded in null . Compensation may factor into how and where products appear on our platform (and in what order). You can apply for a Payactiv account online. Compare OrbisPay vs. Payactiv using this comparison chart. Literally the best agent ever! Thats the fee a merchant pays us with every card transaction. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! , Hi Allysa,Thank you for taking the time to write a review about your experience. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Agent assisted me and resolved my issues very quickly. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. They provide their employees lunch and a nice work atmosphere. Verification can help ensure real people write reviews about real companies. m was so helpful he updated my ewa hours so I could handle all my business. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Latest Reviews. One of our representatives will be reaching out to you shortly. Very knowledgeable and patient. ray. We'd like to turn this around and resolve your issue ASAP. Hey! This may result in yourhaving access to the funds sooner. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. LoanPro. Hi Annisia,Thank you for your feedback. Hi Lasheka,We sincerely apologize for your negative experience. . You can also easily lock lost or stolen cards. Shop Pay is an innovative payment solution developed by Shopify. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. PayActiv is not a credit card or a payday loan company. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. 2023 Payactiv, Inc. All Rights Reserved. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. They will transfer you 20 times and no knows where your money is. Editorial Note: This content is not provided by PayActive, Empower or Dave. If there's anything you need in the future, we're here 24/7. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Hi Erica,Thank you for taking the time to write a review about your experience. Head to our FAQ page for answers to common questions regarding Payactiv services. Your earnings, spending and savings with you in control. Have a blessed day. To many glitches, and its a nightmare having to deal with customer service! Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. When comparing offers or services, verify relevant information with the institution or provider's site. 1 Standard rates for data and messaging may apply from your wireless provider. We always try our best to do our job well and your kind words make it all worthwhile. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Davis M has saved the day once again! Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Hi Elizabeth,Thank you for taking the time to write a review about your experience. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Hi Amy,We sincerely apologize for the inconvenience. PayActiv, Inc. This product doesn't have any reviews yet. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Conclusion. We also ensure all reviews are published without moderation. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? These offers do not represent all available deposit, investment, loan or credit products. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. The . he is a great agent and payactiv needs to give the man a raise cause he is awesome. Find out how we combat fake reviews. This person deserves a raise! Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Verification can help ensure real people write reviews about real companies. 2023 GOBankingRates. He fixed the issue, even when my phone died and I called back. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. A team member will be in touch ASAP. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. She was very polite and kind. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Alan Davis was very awesome. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Devin picked up my case n made Mr a promise it woukd be resolved in a day. View our transaction pricing details. Have a blessed day. banks. Hi Eric,Thanks for letting us know about your concern. All Rights Reserved. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. I wish I never started using this app, its so frustrating!!! Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. Here are 8 tips for writing great reviews. Advice to Management Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Indeed Featured review. Read our full review or get our 30-second take. so i contacted pay activ due to some account issues. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. We may also receive payment if you click on certain links posted on our site. Took 5 minutes on chat to get asked the number to my account, while I was logged in. :), I cannot say enough about Devon and Grace. We'd like to turn this around and resolve your issue ASAP. One of our representatives will be reaching out to you shortly. PayActiv. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Beware Dont Use. Immediate access to wages earned today3. Hi Angelica,We sincerely apologize for your negative experience. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. There are no monthly maintenance fees to have a PayActiv account and no activation fees. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. Money is available immediately. Get connected with multiple lenders you might qualify with even if you have bad credit. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. Receive and send funds to other members. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. In 2020, Payactiv released a short film titled, "We Heard You." As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. 2023 Trustpilot, Inc. All rights reserved. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. This company offers employers and their employees the opportunity to access their earned wages before payday. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. One of our representatives will be reaching out to you shortly to assist you. Alan Davis is one of the best Representatives this company has. . Heres how Payactiv and payday loans compare. Hi Doroyane,We're glad that our representative could help you resolve your issue. Hi Melissa,We're glad that our representative could help you resolve your issue. She did such a wonderful job, was patient and empathetic and had my problem fixed instantly. A co worker of mine tried to warn me about pay active. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. Have a blessed day. Be sure to include your Employer's name, Employee ID, and Mobile number. One of our representatives will be reaching out to you shortly to assist you. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. I just being honest tho this company is no good. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. :). Some employers also may limit how much of an advance theyre willing to offer. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Payactiv works by partnering with employers to offer advances on their earned wages. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. I had been sick with the flu and was in desperate need of cash for meds. Their customer support team is available via live chat and call 24/7.. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Thank you Mr. Davis. They cant help you resolve any issues. :). I give up, too much effort for a service that is too easy to live without. They don't care at all.. don't use payactive..please don't. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. thank you! Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Hi there,Thank you for taking the time to write a review about your experience. We're looking into your account. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. He deserves recognition. Workers don't need permission to access earnings prior to payday. We think it's important for you to understand how we make money. They treat you like family. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Applying for PayActiv is easy. 1 Standard rates for data and messaging may apply from your wireless provider. Have a wonderful day ahead! by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . I appreciate the patience, going the extra mile, and not once being rude! research/editorial team. Be sure to include your Employer's name, Employee ID, and Mobile number. You can click on the 'unsubscribe' link in the email at anytime. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. How likely would you be to recommend finder to a friend or colleague? PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Hi there,We sincerely apologize for your negative experience. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Comes with the option to change your due date so you wont fall behind on repayments. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Albert Wick amazing, skilled, and delightful human being thank you again. :). Read 4 more reviews about Payactiv Inc. LM. Companies can ask for reviews via automatic invitations. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Learn more about Apollo.io Create a free account No credit card. Hi Contrast,Thank you for taking the time to write a review about your experience. We'd like to turn this around and resolve your issue ASAP. This could put you at risk of getting caught in a cycle of debt. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. We use dedicated people and clever technology to safeguard our platform. Fixed my problem, no hesitation! One of our representatives will be reaching out to you shortly to assist you. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. Over 3 million HR leaders trust our advice. . PayActiv earned its 4.7 score from GOBankingRates based on the following features. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Oops! Mr. Davis worked very hard to help me and work with his supervisor. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. Its also one of the few cash advance apps Ive reviewed that offers cash advances. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Hi Hadar,We sincerely apologize for the inconvenience. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Send funds by phone number. payactiv.com Review - Scam Detector. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Grace made sure it happened n it is now resolved. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Have a blessed day. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. We'd like to turn this around and resolve your issue ASAP. We'd like to turn this around and resolve your issue ASAP. Hi Bella,Thank you for taking the time to write a review about your experience. Select your state to see the options available to you. Live support is available 24/7/365 online or by phone, according to the PayActiv website. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. Easy, free, instant mobile payments. Great customer service!!! All Right Reserved. Anyone can write a Trustpilot review. We always try our best to do our job well, and your kind words make it all worthwhile. 2023 Trustpilot, Inc. All rights reserved. Payactiv uses time and attendance data to provide earned wage access to employees. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. We always try our best to do our job well, and your kind words make it all worthwhile. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. We always try our best to do our job well, and your kind words make it all worthwhile. Our scoring formula weighs several factors that differ from category to category depending on what consumers want from varying products and I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future.

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