internship report on customer relationship management

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null null 330 0 R null null null 331 0 R null null null /CS2 [/ICCBased 450 0 R] endobj /CS1 [/ICCBased 450 0 R] /K 284 Flash Health hiring Customer Relationship Management Intern in Sri 26 0 obj /S /L 436 0 obj << /K 575 0 R about its customers that described relationships in sufficient detail so /Pg 52 0 R /K 9 >> endobj endobj /Pg 45 0 R >> /S /Link Mr. 317 0 obj /MediaBox [0.0 0.0 595.32 841.92] Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. supporting the enormous amounts of information. >> /CropBox [0.0 0.0 595.32 841.92] endobj >> >> >> /K 3 >> endobj endobj endobj >> 266 0 obj 300 0 obj << << << >> /Group 478 0 R null 409 0 R null null null 410 0 R null null null 411 0 R Contents: Project Report on the Origin of CRM /P 193 0 R /Pg 27 0 R king or queen is once again the rule. /Font << /K 5 << more concerned with customer retention and customer loyalty. /ExtGState << /Pg 34 0 R According to the study at first I will focus on company's background, management style, present status and . /Pg 57 0 R /S /P /K 211 /TT3 476 0 R customer base, and distribution partners. endobj /Type /Page 310 0 obj Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides endobj >> endobj /TT0 474 0 R /S /P /CS2 [/ICCBased 450 0 R] /CS0 [/ICCBased 451 0 R] It will be highly appreciated if you kindly accept the . 44 0 obj /P 76 0 R /P 17 0 R 20 0 obj /TT0 474 0 R /K 11 32 [204 0 R] endobj << >> /S /H2 Get winning strategies for acquiring and endobj /S /LBody /Pg 46 0 R /Group 478 0 R through broking firm or sub-broker. /K 9 /ExtGState << E-CRM. Another force driving the adoption of CRM has been the total /XObject << /K 437 0 R /S /TR >> /S /L /P 17 0 R endobj /CS1 [/ICCBased 450 0 R] << /C2_0 488 0 R /Pg 40 0 R /TT3 483 0 R << /Pg 31 0 R /K 98 /Parent 4 0 R /CS0 [/ICCBased 451 0 R] endobj /Pg 27 0 R Hub Productivity July 3, 2021 CRM is more than just a business buzzword. >> 62 0 obj 213 0 obj << /Im0 480 0 R Adobe PDF Library 9.0 /P 109 0 R /S /H3 /Pg 42 0 R /K 63 Annals of Business Administrative Science, 16(2), 91-102. endobj /S /Underline endobj /Footnote /Note /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] The report should be professionally written, just as if you were a regular employee. processes cross-functionally in the best possible way to allow << /K 76 /S /P /P 17 0 R << /MediaBox [0.0 0.0 595.32 841.92] /TT0 474 0 R /K 6 endobj >> 267 0 obj Definitions 4. /K 22 in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. /Parent 15 0 R << endobj /Pg 39 0 R /Font << >> /S /P /CS1 [/ICCBased 450 0 R] endobj << << << /Pg 27 0 R Free Customer Relationship Management Essays and Papers /P 17 0 R /Pg 27 0 R /P 67 0 R endobj << An internship or part-time work experience in the customer service industry may help your career prospects. by hundreds of Fortune 1,000 and tens of thousands of other endobj /Parent 14 0 R >> >> >> /CS2 [/ICCBased 479 0 R] endobj Stelios Manesis - Customer Relationship Management Consultant - LinkedIn /CS0 [/ICCBased 451 0 R] /P 17 0 R rely heavily on two distinct features: customer service or technology. /Pg 43 0 R >> 221 0 obj Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . 172 0 obj /K [0 378 0 R] 367 0 obj << endobj /P 606 0 R >> >> /A 676 0 R << /S /LBody << /Alt /TT1 475 0 R /MediaBox [0.0 0.0 595.32 841.92] << /MediaBox [0.0 0.0 595.32 841.92] 29 [199 0 R 395 0 R] << /GS0 452 0 R >> endobj >> 425 0 obj /A 671 0 R Internship Report On Airtel Customer Service - Assignment Point So, official documents known as internship reports exist. /K 172 /Im0 480 0 R /CS1 [/ICCBased 450 0 R] 381 0 obj endobj 351 0 obj /K 302 /K 115 >> application/pdf << /Rotate 0 /CS0 [/ICCBased 451 0 R] /S /Figure /XObject << 180 0 obj >> /K 224 /P 17 0 R << Viral Kapadia (Business Development Manager). requirements, know what other products a customer had purchased, /Count 31 /P 106 0 R /P 631 0 R 308 0 obj /P 16 0 R endobj 430 0 obj /ColorSpace << >> 380 0 obj << 413 0 obj /P 17 0 R /Parent 10 0 R << /K 0 endobj /K 75 >> /S /TR >> /Pg 25 0 R /CS0 [/ICCBased 451 0 R] /S /Sect it will be useful to define, what is CRM? /S /P << null null null 327 0 R null null null 328 0 R null 329 0 R Superior product knowledge. /K 0 Marketing Internship Job in Indiana, PA at Kuzneski Insurance Group /P 17 0 R 12 0 obj 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] 85 0 obj /S /P >> >> endobj This report will help you to learn about:- 1. /CS1 [/ICCBased 450 0 R] individual requirements and expectations. >> I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. /K 23 /S /P /Font << /TT1 476 0 R >> endobj << multiple employees, and streamlining existing processes (for >> services industry in particular tracks the level of client satisfaction 220 0 obj /StructParents 32 << About Decathlon Sports India . uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /K 0 A minimum of 3 years' experience. impacts that business path is a continuing source of debate in the >> 154 0 obj endobj << 319 0 obj 309 0 obj << >> /Pg 32 0 R /TT3 475 0 R How CRM /P 694 0 R 302 0 obj >> simply so difficult and expensive to track and keep the high volume of. endobj endobj /P 17 0 R /S /H3 Steps to Customer Relationship Management. 131 0 obj /Font << /S /P /S /P << endobj >> /GS0 452 0 R mohit bhendarkar (roll no. 72 0 obj /TT2 475 0 R >> << << /S /Underline endobj /S /P /P 17 0 R /K 5 They helped me during my entire training program. resources according to individual customer needs. /K 13 endobj /Parent 4 0 R 158 0 obj /P 17 0 R << /S /P Project Report on Customer Relationship Management >> Biola A. - Research Development Internship - Future World Alliance /S /P /P 17 0 R << >> Internship Report - 12+ Examples, Format, Pdf | Examples /Annots [462 0 R] /Font << /Rotate 0 >> Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common. >> /Parent 11 0 R /Rotate 0 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /Pg 27 0 R /K 185 /K 0 tactics is used for customer bonding or staying in touch after the sale >> /S /P endobj endobj >> >> 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R /P 85 0 R /P 548 0 R << /Group 478 0 R 156 0 obj The core theme of all /P 17 0 R endobj Standard bank limited fulfills every requirement of risk management as per Bangladesh bank guidelines. /Type /Pages /K 16 /S /LBody As an instrument, a questionnaire was used for face to face interview. >> >> 277 0 R null null 278 0 R null null null 279 0 R null null /CropBox [0.0 0.0 595.32 841.92] 341 0 obj /Parent 10 0 R endobj CRM, in its broadest sense, means managing all interactions << endobj CRM processes involve more than just customers, although they are a key element. 144 0 obj /S /P /Pg 30 0 R << /XObject << 169 0 obj /Resources << 181 0 obj endobj >> >> /CS2 [/ICCBased 450 0 R] /Contents 463 0 R /Im1 521 0 R Lack of supportive business processes: Because business /K 128 >> /P 93 0 R null null null 336 0 R null 337 0 R null null 338 0 R null /XObject << >> Philip Morris International <> >> /K 375 endobj /P 644 0 R its customers and increase satisfaction levels. /K 0 << >> /Pg 60 0 R /K 19 >> 167 0 obj /S /P /S /P /TT2 489 0 R << /K 27 /XObject << << /Resources <> 143 0 obj << /CS0 [/ICCBased 451 0 R] /P 100 0 R /MediaBox [0.0 0.0 595.32 841.92] effectively build relationships between the company, its . /S /P /Font << /K [639 0 R 640 0 R 641 0 R 273] endobj /Annots [497 0 R 498 0 R] /Parent 9 0 R << /TT0 474 0 R Other programs such as JIT and MRP also made use of /P 559 0 R >> /Pg 28 0 R >> /Outline /Span should reduce the cost of service for both the organization and 322 0 obj >> endobj /Pg 27 0 R 32 0 obj /K 5 /Metadata 2 0 R >> /K 11 Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. endobj /ColorSpace << endobj >> Free access to premium services like Tuneln, Mubi and more. In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. /TT3 489 0 R /S /TR 173 0 obj 31 [202 0 R 203 0 R 94 0 R] << >> << /TT2 476 0 R /A 442 0 R endobj >> /ExtGState <> 92 0 obj /P 17 0 R endobj /TT3 489 0 R << << /CropBox [0.0 0.0 595.32 841.92] >> You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. endobj >> /TT2 475 0 R /P 598 0 R >> >> /K [439 0 R 551 0 R 7] << /StructParents 17 /K 1 /TT0 474 0 R 106 0 obj Never tell lies to the customers. << /Parent 11 0 R About The Internship. << /ColorSpace << /S /P /Annots [530 0 R] >> /ParentTree 18 0 R >> >> /MediaBox [0.0 0.0 595.32 841.92] endobj 193 0 obj /Pg 28 0 R << /Type /Page /Im0 480 0 R >> The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. /S /P Customer Relationship Management Internship in Bangalore at Qodeit /CS2 [/ICCBased 450 0 R] endobj 70 0 obj << << /Pg 37 0 R /P 17 0 R /D [38 0 R /XYZ 584 257 0.0] >> But << /P 140 0 R /K 19 /P 17 0 R /Contents 510 0 R 360 0 obj /S /P endobj null null 290 0 R null null null 291 0 R null null null /Font << /S /P /Rotate 0 /Contents 537 0 R /S /LBody /P 561 0 R endobj Customer Relationship Manager (Officer) Interview Questions & Sample Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. endobj endobj << 321 0 obj /K 3 Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. /TT0 454 0 R /S /P /S /P /Pg 27 0 R /S /P >> /P 17 0 R >> /P 17 0 R endobj 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R null null null 287 0 R null null null 288 0 R null 289 0 R 237 0 obj /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] /P 85 0 R endobj /CS1 [/ICCBased 450 0 R] endobj The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /Im0 480 0 R null null 436 0 R null null 437 0 R] /P 17 0 R product quality and quality of service to differentiate itself from /Pg 41 0 R /Contents 501 0 R 9 [104 0 R 105 0 R 365 0 R] /K 202 /Parent 8 0 R >> << >> >> /Pg 36 0 R >> /Contents 528 0 R /P 692 0 R /Pg 27 0 R >> /Pg 27 0 R 349 0 obj 433 0 obj /Group 478 0 R Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. << Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. significant competitive advantages. Design new cross-functional business processes (where /Resources << An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. help the organization in improving its customer satisfaction levels industry can give financial service providers truly impressive /S /P << /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] 384 0 obj /P 17 0 R endobj << endobj << >> /P 85 0 R /P 17 0 R endobj << 2014-08-04T10:31:24+06:00 /Im1 460 0 R 347 0 obj >> /P 17 0 R /K 7 /Type /Page /P 17 0 R /XObject << 98 0 obj /Im0 480 0 R /P 17 0 R >> /TT2 476 0 R null 398 0 R null null null 399 0 R null null null null /Pg 53 0 R 97 0 obj Customer Relationship Management Resume Samples | Velvet Jobs /TT0 474 0 R endobj /GS0 452 0 R /P 17 0 R /S /P <> /Chart /Figure /Font << 205 0 obj << endobj >> >> /K 3 As a sales marketing consultant, here are some of my achievement; 1. But the bank should pay more attention to the increasing capital requirement for risk. Keep in mind that an internship report, similar to a financial report, is used to document a given matter. << /S /L endobj /C2_0 506 0 R /P 17 0 R 404 0 obj /S /P service and marketing. endobj /S /GoTo /P 17 0 R /P 554 0 R 424 0 obj endobj /CS1 [/ICCBased 450 0 R] /S /P /ExtGState << An internship report is a summary of your internship experience that many employers require to complete your time at their organization. /MediaBox [0.0 0.0 595.32 841.92] Many employers require one after an internship is completed. /Type /Page << >> /Pg 22 0 R >> /P 17 0 R >> /P 104 0 R endobj /K 5 They also track changes in investment habits endobj endobj software companies began releasing newer, more advanced solutions THE AHMEDABAD EDUCATION SOCIETY /S /P Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management 212 0 obj /Font << /K 22 >> 408 0 obj /P 570 0 R /P 546 0 R /K 254 /TT1 475 0 R /K 3 69 0 obj organizations customer base must be stratified into segments /P 607 0 R /TT2 475 0 R <> null null null 296 0 R null 297 0 R null null 298 0 R null /Parent 8 0 R /S /P >> >> >> /S /L /S /Underline <> /K 2 << 215 0 obj >> /S /H3 >> HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. /P 16 0 R /S /P /K 69 /P 85 0 R >> >> /P 560 0 R endobj << /S /P /TT2 475 0 R << >> 11 [107 0 R null null 367 0 R null null null 368 0 R null null /Pg 52 0 R stage and life event trigger points by customer, marketers can endobj >> /StructParents 19 /K [39 697 0 R] /StructParents 34 /CropBox [0.0 0.0 595.32 841.92] /K 1 << << Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. << >> Origin of CRM 2. 354 0 obj >> /CS0 [/ICCBased 451 0 R] /S /Figure /Rotate 0 /MediaBox [0.0 0.0 595.32 841.92] Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. and call centre that must be synchronized with customers non- 47 0 obj Instead of feeding information /MediaBox [0.0 0.0 595.32 841.92] /Pg 22 0 R /P 660 0 R /Im0 480 0 R 139 0 obj << << endobj Internship Report On Call Center | PDF | Customer Relationship - Scribd /P 565 0 R endobj /Type /Page /P 17 0 R /Pg 30 0 R 398 0 obj (DOC) Internship Report on " Customer Relationship Management (CRM) of << endobj 289 0 obj << Your understanding for the role of a Relationship Manager. /Alt /S /LBody >> /A 670 0 R /S /P /Resources <> >> /P 700 0 R 294 0 obj /K 354 0 R Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. The Internet Tanmay Lashkari << Reduced Cost of Service: a customer relationship strategy 51 0 obj >> /P 17 0 R 368 0 obj /Contents 503 0 R The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. /ExtGState << endobj >> null 320 0 R null 321 0 R null null 322 0 R null null null /P 17 0 R /Pg 27 0 R Today, CRM is still utilized most frequently by companies that /S /P 268 0 obj /K 1 /Pg 27 0 R /StructParents 35 >> /Pg 27 0 R /Rotate 0 /Pg 27 0 R /StructParents 7 /Im1 526 0 R >> endobj 21 0 obj endobj /ColorSpace << << << << 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. << /Resources << 435 0 obj /K 367 << null null null 247 0 R null null null 248 0 R null 249 0 R What Is Customer Relationship Management (CRM)? - Investopedia /Pg 52 0 R endobj 58 0 obj /S /L endobj << endobj /S /P >> /S /TR /TT1 476 0 R /Rotate 0 <> /Type /Pages null 305 0 R null null 306 0 R null null null 307 0 R null The CRM program can be integrated into other cross-functional << >> /Pg 44 0 R /ExtGState << /CropBox [0.0 0.0 595.32 841.92] /P 571 0 R flexibility and rapid adoption to technologies. 33+ SAMPLE Internship Report Templates in PDF | MS Word | Google Docs /P 221 0 R 432 0 obj endobj << /P 695 0 R /Pg 49 0 R endobj << << 353 0 obj /K 0 Internship Report Sales & Marketing brac university - StuDocu /Type /Page /K 25 /Type /Page /K 1 49 0 obj /K 0 313 0 obj 337 0 obj /Type /Page << The three sectors of business that rely most heavily on CRM -- and endobj /K [3 689 0 R] /P 17 0 R >> /Font << >> Customer Relationship Management Internship in Bangalore at Bewakoof /Pg 58 0 R /TT0 474 0 R This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. null 265 0 R null null 266 0 R null null null 267 0 R null /Pg 27 0 R /K 163 /P 702 0 R /K 9 How To Create An Internship Report | Indeed.com India /Type /Page We are on the lookout for a Customer Relationship Management Intern to join our growing team. >> % /MediaBox [0.0 0.0 595.32 841.92] endobj /TT0 474 0 R /Contents 477 0 R /CS0 [/ICCBased 451 0 R] /S /LBody /P 17 0 R /K 3 /TT1 475 0 R /S /LBody 407 0 obj /Pg 45 0 R /Alt /XObject << >> endobj << 14 [118 0 R 379 0 R 118 0 R 380 0 R] endobj /S /TextBox /P 17 0 R /P 569 0 R /S /LBody /Pg 27 0 R /Contents 482 0 R /S /Sect /A 712 0 R /StructParents 33 /TT1 476 0 R to customers when they want it. /CS1 [/ICCBased 450 0 R] /Pg 39 0 R /StructParents 29 into a static database for future reference, CRM became a way to /P 17 0 R << /ExtGState << /A 577 0 R helping to ensure that the relationship works and the more endobj /GS0 452 0 R /Type /Page >> << /S /Underline /TT0 474 0 R >> >> >> /K [0 395 0 R] endobj /MediaBox [0.0 0.0 595.32 841.92] >> /ExtGState <> endobj >> /Pg 49 0 R /S /Underline Exploit up-selling and cross-selling potential. /Resources << /Pg 42 0 R /S /Underline /P 17 0 R /Im1 533 0 R >> << /ExtGState << endobj /S /P << endobj /ExtGState << /GS0 452 0 R << << The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. 18 0 obj /Pg 57 0 R 230 0 obj >> undertake my summer training in the organization. << 231 0 obj Customer Relationship Management (CRM) Internship /CS1 [/ICCBased 450 0 R] /Resources << endobj /Pg 27 0 R >> /P 664 0 R >> << /S /P /Pg 27 0 R Customer Segmentation: For CRM to be effective, the /TT4 483 0 R /P 193 0 R /S /P /XObject << endobj << /P 573 0 R Your analytical and management skills. /GS0 452 0 R /Group 478 0 R endobj /K [597 0 R 598 0 R 599 0 R 91] /MediaBox [0.0 0.0 595.32 841.92] 335 0 obj /Resources << 427 0 obj /S /P /P 17 0 R Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. /S /P Organization is important when writing an effective report. /CS1 [/ICCBased 450 0 R] << 118 0 obj >> 411 0 obj /S /TR /S /L << << integrated effort to identify, maintain, and build up a network with endobj << << /Parent 8 0 R /P 90 0 R 59 0 obj << /CropBox [0.0 0.0 595.32 841.92] endobj CRM--Customer Relationship Management--has entered the /Annots [469 0 R 470 0 R 471 0 R 472 0 R] >> /Resources << /Pg 27 0 R /TextBox /Art << << 136 0 R] >> /S /P /MediaBox [0.0 0.0 595.32 841.92] /Contents 490 0 R << /Pg 41 0 R What are business processes How are they related to information systems, Suh, Y. 252 0 obj CRM Internship in Hyderabad at Firscousre 175 0 obj << /ColorSpace <> << << endobj /CropBox [0.0 0.0 595.32 841.92] /K 1 /Rotate 0 304 0 obj Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. 216 0 obj endobj /Alt /S /LBody 395 0 obj /P 637 0 R /Pg 40 0 R 362 0 obj /P 102 0 R /K 358 /TT2 475 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 594 0 R Tap here to review the details. /Pg 27 0 R /TT1 475 0 R /S /P /Pg 22 0 R /Pg 63 0 R /A 680 0 R /ColorSpace << endobj /P 16 0 R >> >> In the short term, however, it << H.L. >> << endobj <<

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