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Or you can always return to this page, and use the contact form. enTouch Wireless does not guarantee the speeds of the data services it provides. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Roku | Create a Roku account Cell Phone-Account Fraud - Consumer Reports And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. How to Switch Phone Carriers and Keep Your Number | WhistleOut PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Your phone is shipped with a plan loaded and ready to use. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. Why won't my new SIM Card work with my ZTE? - Q Link FAQ 3 consecutive months' worth of your most current pay stubs. Any inaccurate information will delay the port process further. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Ticket Type *. Video typically streams in SD (480p). Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. My Account. No wait time! EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. Videos stream at DVD quality (480p). TruConnect's free wireless plans just got better with Amazon Prime. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. Contact Us - enTouch Build numbers are: B06. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Text messaging and data rates may apply. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. How do I check my Assurance Wireless account? | TechShift.net To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Copy of last year's State or Federal income tax return. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Do not enter any dashes or hyphens. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. Company *. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Budget Mobile - Free Government Cell Phones Complaints for Entouch Wireless - Better Business Bureau If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Upgrade Your enTouch Wireless Plan | ACP Benefits Veterans Administration benefits statement. OFFERS MAY VARY BY STATE and service may not be available in all areas. Click here to Enroll Today! If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. No. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. That is what we are committed to delivering to you! The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. Username Password Log In Forgot your username or password? Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. OFFERS MAY VARY BY STATE and service may not be available in all areas. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Social Security benefits statement. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Please see the full Terms of Service for additional information. We're here for you, 7 days a week, 7am-12am Eastern. It also helps you to easily solve common issues without needing to call customer service. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. Servicing California and 33 other states! You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. All you need to do is ask we make it easy! MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Copyright 2023 enTouch Wireless All Rights Reserved. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Veterans Administration benefits statement. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. Promotional offers may be modified or withdrawn at any time. ACP is a federal government program operated by the FCC. Your Name *. Channel Line Up; About Us. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Only eligible consumers may enroll. Enter your mailbox number (area code and phone number) . Check your phone number's eligibility at T-Mobile's transfer portal. Promotional offers may be modified or withdrawn at any time. OFFERS MAY VARY BY STATE and service may not be available in all areas. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Only eligible consumers may enroll. Your Email Address *. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Divorce decree or child support document. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Customers must be first-time Amazon Prime . BROADBAND DATA. Step-by-step guide to get your Mint Mobile account number and PIN. Divorce decree or child support document. enTouch Wireless reserves the right to block calls to any country or international number range without notice. 4. EnTouch Wireless: Your account number will be listed when you login into your account - or, you can call EnTouch Wireless at: 1-866-488-8719 to get it. The Lifeline benefit . Unemployment/Workers' Compensation benefits statement. Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones BROADBAND DATA. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Unemployment/Workers' Compensation benefits statement. Copyright 2023 enTouch Wireless All Rights Reserved. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! 3 consecutive months' worth of your most current pay stubs. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Our standardterms of serviceapply. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Power On the phone. Box 105561, Atlanta, GA 30348). We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. *All forms of ID must be valid and used before expiration date. entouch wireless account number and pin Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. International calling does NOT include text messaging, picture messaging, or video messaging. Data throttling may apply to users with very high levels of data usage. Divorce decree or child support document. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. Learn more about Lifeline and qualification. Required fields are marked * Before you post your comment. Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. Your temporary access token will be sent to the . If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Questions? Featured review. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719.
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