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To start the conversation again, simply provided; every potential issue may involve several factors not detailed in the conversations Pick up the remote for your television, soundbar, or audio receiver. 2. Apple may provide or recommend responses as a possible solution based on the information This setup allows the buttons on the Siri Remote to control the receiver volume via HDMIline of sight not necessaryand sleep/wake will turn everything off/on. Very strange issue. What did work is this: on Apple TV, settings, remotes and devices, other devices, remote app and devices, select my iPhone, forget this device then re-pair it . Effortlessly set up and manage all of your Apple devices with Jamf Now! Hard Restart Apple TV. ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. The remote does successfully control power of the TV, and it works for everything else. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . Also keep myself away from troubles as I age. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. I bought the new Apple TV, and previously had the older Apple TV 4K. Preface: I've got my Apple TV connected to an HDMI hub/switch that supports 4k60fps and ARC. But in the aTV settings, the only option for volume control is IR - which doesn't seem to be working. Once youve set up the Apple TV volume control, keep in mind that it communicates via infrared (IR). Learning new device . Mannygator, User profile for user: 1. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. All postings and use of the content on this site are subject to the. 1-800-MY-APPLE, or, If your Siri Remote or Apple TV Remote isn't working, Sales and volume up is working but volume down will not work. Step 2: When the Apple TV light starts flashing, release the buttons and check the 'Connection Lost . Then navigate to the Volume Control section. Sounds like a bug to me, but I'll leave it to the folks on here to confirm. You will have to select Learn New Device from the drop-down menu. Release the buttons. Add a Comment. Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. Can the main device send information about the TV to the remote? A forum where Apple customers help each other with their products. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. Switch HDMI inputs. If you're referring to the Apple TV remote volume buttons, these steps may help: If the volume buttons on your Apple TV remote stop working. If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). This article tells you, what are the ways to fix Apple TV Remote Volume not When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. My Apple TV 4K+ Volume Feature Not Working. Changing the settings from auto to tv . Source. If your Apple TV remote isn't working, one possible solution is to use your laptop as a remote control. I can confirm that tvOS 15.5 did not resolve this issue. Keep your Apple TV connected to power till the process is complete. If you still need help,contact Apple Support. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of You can also check out the workaround in video format below: So, if you press the home button and volume button simultaneously, you might have a chance that your Apple TV remote starts adjusting volume again. I am just curious how exactly it is implemented that the remote controls volume on a TV of not specified brand. I simply restarted the Apple TV remote. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Once this is done, you can release the button. 748. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? Fairfield, Iowa 52556, USA Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Then, your remote will automatically reconnect and you can start using it again as normal! Any ideas? We understand your Apple TV volume control is not working. Ive also done a full AppleTV reset to factory settings when that failed too. Apple disclaims any and all liability for the acts, I just wanted to follow up on this forum with an update. Hold it down for at least 5 to 10 seconds or until the status light of your Apple TV turns off and on again. The reason I'm using this hub is because my TV REFUSES to recognize my soundbar at all. Sep 1, 2021 6:26 AM in response to emelia22. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV . any proposed solutions on the community forums. AppleTV Remote not working except for volume buttons. Ensure HDMI-CEC is enabled in your TV or receivers menu, using the remote control included with your device. Check and Use Siri Remote to Ddjust the Volume. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. I have the same issue with a LG 77 CX OLED TV and Samsung QL-800 Soundbar. Restart Your Remote. The remote needs a reset. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Start with three devices for free and add more for just $2 per device, paid monthly. Here is what I have tried so far: Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. New Siri Remote not controlling TV Volume (IR). Go through the setup if it isnt finished yet. Step 1: On your Remote, press and hold the TV button and Volume Down button for 5 seconds. Volume control through the software remote on your phone would require an audio receiver that supports Volume Control over CEC. Go to ATV settings. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) mikereed36, call Urquhart1244, Cant control volume for tv with apple tv remote. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . Looks like no ones replied in a while. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. I'm seeing it on a Sony TV also (xbr-x930e) and a Samsung HW-M550. In other cases, the volume button doesnt work at all. My Apple TV remote volume controls wont work on my tv anymore. Now it doesn't work - and when I try to setup (again) the Apple TV doesn't sense when I am pressing vol up/down and mute (But it did before ) Vote. If that doesn't work, restart the Apple TV by pressing and holding the Menu and . When I do this, my LG Magic Remote volume button does not register to the Apple TV that I am increasing the volume, even though the volume is increasing on the tv. Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. resetting the remote did not help unfortunately. It's specifically ONLY getting the aTV remote to control volume that doesn't work. TV via IR will control the volume for TV directly (not via the Apple TV box), presumably the same way as before enabling CEC. I bought the new Apple TV, and previously had the older Apple TV 4K. Rudegar, Apple TV remote works but does not control the volume. For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. Choosing any of the IR options results in losing volume control functionality via iOS Apple TV remote, reset to factory Soundbar, Apple TV and LG TV. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Can't control volume for tv with apple tv remote I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. After the process is complete, your Apple TV not playing sound will be fixed. For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. After this it said I could control volume. This site contains user submitted content, comments and opinions and is for informational purposes 4,346. I tried pressing the volume and mute buttons and nothing worked. Verify how the Apple TV remote controls volume, as specified in Settings. I've tried them all in varying combinations with no luck. Anyway, I fear the odds are high that we are talking of more than one problem in more than one company's product(s). Any suggestions on how the heck we can get Apples attention on fixing this? (I am not sure if this is supposed to work). On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. How does one fix this? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of A forum where Apple customers help each other with their products. Hi there! Let go of . It sounds to me that this is an issue with Apple TV and Samsung Soundbars. During playback, you can control your TV or audio/video receiver volume with the Siri Remote. Tap Sounds & Haptics. Then, go to Volume Control. I can not control volume of my apple tv with my iOS device that is my iPhone XS. ask a new question. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. You will receive a "Connection Lost" notificationin the corner of the TV screen, and then the remote will restart. Turn on HDMI ARC or eARC. omissions and conduct of any third parties in connection with or related to your use of the site. O controle remoto Apple TV 4K oferece acesso a todos os aplicativos e recursos, como chamar a Siri para abrir aplicativos e controlar a reproduo de contedo em aplicativos de streaming. My Apple TV 4K+ Volume Feature Not Working. I am now able to control the volume and mute with the Apple TV remote. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. A forum where Apple customers help each other with their products. Release the buttons. Gregor-1138, Apple TV 4K Siri remote volume control not working. 1 Answer. Apple may provide or recommend responses as a possible solution based on the information Heres how you can check your Apple TV remote battery level: Another thing you need to make sure of is whether your Apple TV remote and receiver are free of dirt and dust particles, especially if you have had these devices for quite some time. Source. While there are occasions where the Siri Remote needs to be charged or replaced, in this case, it is usually a bug that can pop up for no apparent reason. But how the remote control immediately worked with my TV? I have unplugged both devices overnight as well and nothing has changed . This sort of partial function usually indicates the remote needs to be reset, then paired again with the ATV4K. Everything works fine except for one small annoyance. Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. Ive got the same issue. Does the problem go away for a while after a soundbar restart? All postings and use of the content on this site are subject to the. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. If it's not, set it to that and give it a . Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. Open the Apple TV Remote app on your iDevice. Apple TV remote can/cant control volume on TV? Only if that other equipment uses non-standard IR commands for volume control, then would you need to use Learn New Device. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. Restart your Apple TV Remote. Sep 5, 2017. Nothing. Thank you for posting in Apple Support Communities. If the issue occurs during this sound test, visit our Support Center to request service. Am I missing something? How To Fix Apple TV Remote Volume Not Working. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. If the cable is broken, it can cause the problem. Fix It Quick, Retrieve Deleted Phone Numbers on Your iPhone, 6 Ways To Know if Someone Blocked You on iMessage. Learn how to control Apple TV with iOS or iPadOS Control Center. Bring the remote closer to the Apple TV - The battery charge may be minimal and thus may emit a weak IR signal from the remote to the Apple TV set-top . I have the same setup and the same problem. Remotes and Devices. This included the mute button. the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. How does one fix this? Affected Apple TV owners immediately took to the community forum to report about the same. The status light onyour Apple TV will turn off and on again. Apple TV HD Siri remote volume and mute controls stopped working. If you can't control your TV or receiver with your Apple TV Remote - Apple Support. I was happily using my 1st gen Apple TV 4K and only upgraded to the 2nd gen for eARC support. this option also allows for control of volume via iOS Apple TV remote. Apple TV 4K, I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. Anyone else having this problem? To start the conversation again, simply ask a new question. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. HDMI-CEC is working for other functions, including turning on/off the Samsung TV when I wake/sleep Apple TV, so not sure why volume control isn't working. Refunds. You can check it out below. Enter your email to get your first tip immediately. The volume +- control on my Apple TV remote is not working recently. Step 3: Head to Apple Settings . Alternatively, if you have an iPhone and iOS 11 or later, you can utilize the Apple TV 4k app for Apple TV 4th Generation or later. Apple TV 4K, Aug 22, 2020 11:46 AM in response to vazandrew. Similar questions . Source. The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed.
