The ctrl key, arrow key, Enter key, and spacebar key comes in handy while navigating your laptop through the keypad without a mouse or mouse pointer. The Chromebook 15 comes packed with an Intel Pentium N4200 processor, 4GB of memory, and 32GB of flash storagedouble the RAM and onboard storage of cheap minimalist . Thank you for your query, I regret you are experiencing a difficulty with your Chromebook. Click on the mouse device. The problem always comes back on Dell hardware. Hit the three dots in the top right corner of your screen. padgett Posts: 4,446 Pathfinder Got the chromebook in mid january and was working perfectly until today. My Chromebook is also about 2 years old, and this issue started up very suddenly. However, if your touchpad isnt working properly, there are several reasons why this might happen. I could move cursor around, but keys were non-responsive. With an improved typing experience, extended battery life, and the latest connectivity features, this Chromebook easily keeps up with you and your . You can find this option in PC Settings (Metro Control Panel). Please help. It is a well-known fact to use hardware devices efficiently. Does anybody know what to do, if I can downgrade so it goes back to normal? Having a device that moves with you is important. Go to settings. H. Im not sure - Answered by a verified Laptop technician . 3. To reset hardware on your Chromebook, you should turn off your Chromebook and then press and hold both the Power button and the Refresh button. The right drivers and the latest configuration must be installed on your Acer laptop. As you type you're (or your clothing) is not accidentally knocking the arrow keys or trackpad. I have connected an external mouse and it works well. I can hear the left/right clicks but nothing happens. Check for the mouse settings. BitLocker was enabled on it's own and I have no key. padgett Posts: 4,524 Pathfinder March 2018 Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. Press or tap the touchpad with two fingers. Donation: www.paypal.me/TricknologyNote:- Pleas. A tip while fixing your issue via any method on the screen. what happened to laura velasquez on accuweather. ; Press and hold the Power button until you see a menu to Power off or . I'm seeing the same problem as others with my fleet of Chromebook 11s - students come in with no cursor on the screen and can only work with the keyboard. It will diagnose and fix any other specific and potential issue which might be blocking the cursor from appearing. Disable it and reenable it. Once I complete the login the cursor goes away. As soon as it detects the hardware, either an external mouse or the internal trackpad, the cursor returns. Turn on your Chromebook On the Chromebook keyboard, press the power button located at the right hand side of the notebook. Other people have posted a similar problem and HP has not provided any guidance other than to send you to some notes on how to adjust a mouse for windows. I rushed to google hoping to find something to help and I stumbled upon a video in which the man says to uninstall and reinstall the touchpad drivers (Synaptics Touchpad in my case) and so I did it, I ended up uninstalling the drivers and the Synaptics software. Thank you, Robert. Chaos Brakor. Required fields are marked *. You dont need any special knowledge or experience to use Driver Easy. Click on settings. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. 5) Go to Settings > Devices > Touchpad to go over the Settings. If this doesnt work, try setting up the mouse as a new device (in the case of the wireless mouse only). 09:25 PM Acer Chromebook 15 looking for solutions to the same problem, I'm getting the feeling it's not really a Dell specific issue. Talent Assessment Tools For Succession Planning. ChromeOS will force a Powerwash if it detects a problem, and will . Check for the mouse settings. In this video, I will show you guys how to fix Mouse Cursor not Disappearing in your Google Chrom Windows 10. You may have accidentally pressed the Fn key + F1 or Fn key + F2 keys. It's a sporadic issue, but I've reproduced it with no extensions (logged in as Guest), and after powerwashing the devices. Didn't find what you were looking for? 4-1. Simply hitting Ctrl+Option brings back the mouse cursor. The trick is to remain patient, please. Complexity: Easy to do. So regardless of what HP says - the problem is a hardware problem not a chrome issue. If yes, the touchpad's ribbon cable connector to the mainboard might have to be re-seated a few times to clean and tighten connections to the mainboard. There are several reasons why your cursor may disappear from your computer screen. Rebooting often fixes it, but not always. . Mouse Cursor Freezing, Slow, Disappearing On Chromebook FIX [Tutorial]You can use your Chromebook's touchpad to right-click, switch between tabs, and more. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Chromebook Cursor disappears/touchpad not working. You could also observe the mouse cursor or pointer to be disappearing while using specific programs only. Aug 28, 2016. The keys do not seem to be working. This should do the trick for you. Alternatively, you could open the Control Panel and click on the Devices icon. Check for updates through Windows Update: For hardware devices to perform efficiently, all the drivers related to the hardware must be up to date. See if the computer screen displays on the external monitor. Whatever the reason, try these five solutions to get your cursor back on the screen. Additionally, keep in mind not to publicly post serial numbers and case details. Slide the " Change Pointer Size " slider up or down a bit using the arrow keys and check to see if the issue persists. You may find that there are new driver versions available for your device. The Chromebook basically thinks it has no mouse or trackpad installed, so it removes the cursor. Mouse cursor is not showing up on screen and touchpad is unresponsive. 24 Volt Ride On Construction Toys, There are 4 options: Click on the time section at the bottom right -> select the Power icon. Just download the software and run the installer. . H. You can use your Chromebook's touchpad to right-click, switch between tabs, and more. Whether it's to conduct your remote school class and change from bed to desk to living room couch; or you want to enjoy your next zoom meeting in your backyard in your hammock. Windows Update may cause the touchpad to no longer function and the mouse to disappear from the screen. HP does support the hardware of your notebook but not the software. Put your mouse at the bottom of the screen and wait a few seconds for the shelf to appear. Double-click on Hardware and Sound, and then select Mouse and Touchpad. With an improved typing experience, extended battery life, and the latest connectivity features, this Chromebook easily keeps up with you and your . If you cannot diagnose the problem, do not worry. Then turn it off. Sample Page; Acer chromebook cursor disappears . Required fields are marked *. If neither of the above steps solves your mouse cursor or pointer disappearing issue, press Win+D, and it will take you to Desktop. Wonder if you ever got a response from HP since last post date. There is no specific reason for the cursor disappearing from the Acer laptop screen. I have an HP Chromebook 14. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Select your language settings Use the "Language" drop-down list to choose your default language setting. 4. Im not sure - Answered by a verified Laptop technician . Specifically, I had not been using my chromebook for several months, then took . Next, click on Hardware and Sound under the System section. Use Tab to jump down to the categories and then the down arrow to land on Mice and other pointing devices. It has various operating system that includes Windows Operating System, iOS, Linux, Unix, Ubuntu, macOS. Reset the hardware. But that's not an acceptable long-term solution. Slide the " Change Pointer Size " slider up or down a bit using the arrow keys and check to see if the issue persists. Try these few combinations to get your cursor to appear back on the screen in either of these cases. Report abuse. This email address has already been registered. If youre unsure whether your mouse driver needs updating, please refer to our article on How to Update Drivers. Step 1. ; Click on the time section -> click Sign out-> select Shut down. Disable it, and reenable it. To solve the problem - when the cursor feezes or disappears - sharply tap underneath the touchpad (basically on the bottom of the chromebook) where the cursor has frozen or as close as the location to where the cursor disappeared. Use captions on your Chromebook. ( beware any local data on the device would be erased ) Click on 'Yes' to accept my comment as answer Edit:- If its not helping then try pressing Fn + F3 or Fn + F5 or Fn + F9 or Fn + F11 keys. There's also the combination of buttons that starts the hardware reset sequence. The touchpad is not responding, the mouse has disappeared. Chromebook Shelf Disappears. If it appears disabled, click on Enable Device. 2023 Acer Inc. Have a great day! But that's not an acceptable long-term solution. This tutorial explains how to fix the problem where the cursor disappears on your Acer laptop after connecting a wireless mouse. To start here are some documents that may be able to help you: If you require further assistance, please provide the, 6310.68.0 (Official Build) stable-channel falco, First Time Here? Ever since the last Chrome OS update (I have an Acer Chromebook) my cursor has disappeared frequently. At the bottom, click "Reset sync." by I bought the HP Chromebook 14 specifcially because it was built by HP. No matter what questions you have in your mind regarding the laptop, he may already have the answer. I reboot the device at least 10-15 times per day at this point, which restores the cursor for some number of minutes or hours. Step 2. A "Welcome" screen will appear when the Chromebook first boots up. Acer Chromebook 714 CB714-1WT- When I turn on my Acer HD 1070 I have no cursor. Let me know if it doesn't and we'll try something else. Not only does the cursor disappear but the darn fan is loud (as if it is hitting the case of the chromebook). Bought a Asus 11 inch chromebook and it is so much better, cheaper and lighter. Hence. 2. One minute to the next my cursor disappeared and I can't get it back try drum roll on the touchpad for 1 min and check.. if it does not work then try hard reset. Press Enter to open the options. 12:56 PM Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. If you don't have the settings blocked, you can also get there by: Click on the browser's 3 dots menu. They did not even try to figure out that it might be a hardware problem - just immedately dismissed the problem and placed the blame on Google. There are 4 options: Click on the time section at the bottom right -> select the Power icon. Automatically click objects on your Chromebook. I had to toss the notebook (try erasing your personal data without a touchpad! In fact, plugging in an external mouse fixes it as long as the mouse stays plugged in. I tried restarting my laptop, updating the mouse driver, uninstalling then reinstalling . My cursor on Chromebook 2 (new) is sticking or disappears. Using the options at the bottom of the screen, you can crop, resize, adjust brightness and contrast, or rotate the image, Your email address will not be published. To solve the problem - when the cursor feezes or disappears - sharply tap underneath the touchpad (basically on the bottom of the chromebook) where the cursor has frozen or as close as the location to where the cursor disappeared. Didn't even try to see if there was something wrong with the machine itself. HP support told me to check on the discussion board to look for an answer. Now choose the mouse you want to use by expanding the menu. Mouse Cursor Freezing, Slow, Disappearing On Chromebook FIX [Tutorial]You can use your Chromebook's touchpad to right-click, switch between tabs, and more. I Have same problems,there is no one to help? Your email address will not be published. Change the language or voice of spoken text. The good news is that updating your Chrome browser is an easy task. Right-click on the device and select Uninstall. A "Welcome" screen will appear when the Chromebook first boots up. However, if restarting your computer doesnt work, youll need to uninstall the driver for your mouse. If your cursor disappears on your laptop, there are several steps you can take to resolve the problem. Now press Alt+F4. Acer Community User Agreement. From here, select the Mouse & Touchpad option. But it makes the device nearly useless. Thanks. Save your changes and reboot your system. Here's how it works: Move the pointer. A tip while fixing your issue via any method on the screen. Windows Update may cause the touchpad to no longer function and the mouse to disappear from the screen. Specifically, I had not been using my chromebook for several months, then took . Sometimes the mouse cursor or pointer on the Acer laptop might also disappear while typing. Sometimes, the cursor disappears on your computer after installing new hardware. The clicking of the trackpad still turns the computer on but the cursor on screen has disappeared. Now! It might not make sense to Restart the laptop. Question Locked out of my PC! The problem persists, but I figured out that if I hold down CTRL+SHIFT+TAB to rapidly sequence between the open Chrome tabs, and simultaneously press and move across the touchpad, sometimes the mouse cursor will reappear and become responsive again. Similar threads. Please help. acer chromebook 14 cursor disappears dying light 2 release date ps5 bunker branding jobs oak orchard fishing report 2021 June 29, 2022 superior rentals marshalltown iowa 0 shady haven rv park payson, az I contacted HP regarding my disappearing cursor problem and their response was that HP does not support the Chrome operating system and that I should contact Google. Use arrow keys to select " Mouse " and press enter. First, run the Windows built-in troubleshooter. Spin 311. Move your finger across the touchpad. Try pressing the Fn key + F6 or Fn key + F7 key. Fdisk: Press or tap the lower half of the touchpad. As I sit here on my Acer Chromebook 15 looking for solutions to the same problem, I'm getting the feeling it's not really a Dell specific issue. Acer Community User Agreement. Click the Power Off button. Choose it by pressing enter or the space bar key from the Desktop. (Open the lid which will turn on the laptop. I am haiving same problem. First, remove the mouse from its USB port. Step 2: The screen dims, and a pop-up appears. Sorry! The opinions expressed above are the personal opinions of the authors, not of HP. You are telling me that HP won't support a problem on its own hardware? If i "cat" or "head" it, I just get the cursor. As soon as it detects the hardware, either an external mouse or the internal trackpad, the cursor returns. 1. The touch pad should show a cursor though, as would an external mouse. I don't know whether this problem is unique to HP devices or affects all Chromebooks. Sometimes the video shuts off for . Simply hitting Ctrl+Option brings back the mouse cursor. By using this site, you accept the . 4GB SDRAM, Audio by B, Ink Blue, 14- db0044wm from the Walmart Spark Reviewer Program to tryout and review. Does Oura Ring Require A Subscription? You may also try reinstalling the operating system if you havent done that already. Select your language settings Use the "Language" drop-down list to choose your default language setting. Didn't find what you were looking for? Scroll down until you reach the Device Settings section. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'techloved_com-large-billboard-2','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techloved_com-large-billboard-2-0');report this adRecent Posts, if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'techloved_com-large-leaderboard-1','ezslot_10',169,'0','0'])};__ez_fad_position('div-gpt-ad-techloved_com-large-leaderboard-1-0');report this adArchives, We love all things tech, just because we, as geeks, find them cool AF , Some of the links you see on this site will be affiliate links and we may earn a commission if you use our link to buy products. Use your Chromebook keyboard. The problem persists, but I figured out that if I hold down CTRL+SHIFT+TAB to rapidly sequence between the open Chrome tabs, and simultaneously press and move across the touchpad, sometimes the mouse cursor will reappear and become responsive again. It#39;s well within the. The clicking of the trackpad still turns the computer on but the cursor on screen has disappeared. Jul 17, 2020 The Acer Spin 3 SP314-54N is a budget convertible laptop that packs in some interesting features, like a built-in active pen, Wi-Fi 6, Thunderbolt 3, and excellent speakers. Two issues, one the mouse arrow has disappeared while using the touch pad. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again. Click on Additional mouse settings to open the Mouse Properties window. If you require further assistance, please provide the model and product numbers. acer chromebook 14 cursor disappears. The convertible and ultraportable Chromebook Spin 311 is designed to handle all your classes and everyday projects. I have an HP Chromebook 14. Once inside, scroll down until you find the Device Settings section. Youll probably find that it solves your issue. Clear search As soon as it detects the hardware, either an external mouse or the internal trackpad, the cursor returns. The problem persists, but I figured out that if I hold down CTRL+SHIFT+TAB to rapidly sequence between the open Chrome tabs, and simultaneously press and move across the touchpad, sometimes the mouse cursor will reappear and become responsive again. 08-26-2014 06:06 PM. This occurs when the computer fails to hold power, boot, or connect to the, Read More Dell Laptop Problems and SolutionsContinue, HDMI stands for High-Definition Multimedia Interface, a standard for simultaneously transmitting digital video and audio from a source, such as a computer or a cable box, to a computer monitor,, Read More AV To HDMI Converter Not WorkingContinue, Tired of the Low Disk Space message on your laptop computer? Search. Now click on " Change PC settings " option given at the bottom. Please call our technical support at 800 474 6836. After a Windows update, your mouse cursor might have disappeared. Hello, I woke up today and turned on my hp laptop to find out that the cursor isn't showing, and the touchpad isn't working. Mouse Cursor Freezing, Slow, Disappearing On Chromebook FIX [Tutorial]You can use your Chromebook's touchpad to right-click, switch between tabs, and more. The clicking of the trackpad still turns the computer on but the cursor on screen has disappeared. Toshiba satellite . 4. There is no such specific reason for the cursor disappearing from the Acer laptop screen. Once installed, you wont have to deal with any problems related to your touchpad anymore. This help content & information General Help Center experience. This can be a sign for you to start deleting some old files and creating space on your computers, Read More Storage Sense Not WorkingContinue, NitroSense is a fundamental application in laptops of this brand, since Acer Nitro 5 specified that it works with this program where many do not know what it is for, Read More How To Fix Nitro Sense Wont Open or WorkContinue, Your email address will not be published. My Chromebook is also about 2 years old, and this issue started up very suddenly. Won't even mention how loud my fan is. Step 1. Traffic on JustAnswer rose 14 percent.and had nearly 400,000 page views in 30 days.inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent. If youve ever had trouble getting your touchpad working properly, then youll appreciate this tutorial. Examples: Monday, today, last week, Mar 26, 3/26/04. The one thing I can do to eliminate the problem is move the student to a Samsung or ASUS Chromebook - the problem goes away for good. Changing Cursor and Pointer settings. Once . But the idea of hundreds of students having to store and manage external mice is enough to give me nightmares, so we don't think that's a workable solution. By signing up, I accept the terms of the Acer Privacy Policy. The Chromebook basically thinks it has no mouse or trackpad installed, so it removes the cursor. This help content & information General Help Center experience. Click Apply -> OK, then exit the Control Panel window. For that: Press the "Windows" button on your keyboard and type in " Cursor and Pointer ". Add a new google account. See if the computer screen displays on the external monitor. However, these Chromebooks were purchased with only a one year warranty which expired a year and a half ago, which is why I'm not pursuing repair through that channel. By using this site, you accept the. ChromeOS will force a Powerwash if it detects a problem, and will . Alternatively, you could press Win+R (Windows key), type control mouse, and now navigate to the device settings tab. You said, " (I heard it causes data loss, and some things are irreplacable)" Stop what you are doing and get those files backed up to Drive or external media. In fact, plugging in an external mouse fixes it as long as the mouse stays plugged in. My aim is to answer all your tech and gadget related questions in one, easy-to-navigate, website. Easy fix! To fix this problem, youll need to update your touchpad drivers. Soon I will throw the Chromebook out and get a new laptop if I can't find a solution. The cursor has disappeared on my Acer Windows 10 laptp: Laptop Tech Support: 1: Sep 8, 2017: K: Solved! Please perform all these steps patiently as it is critical to resolving the issue. Some users have stated that pressing the F3 (Fn+F3) or F7 (Fn+F7) or F9 (Fn+F9) or F11 (Fn+F11) keys on their keyboard have re-enabled the cursor. Sometimes, uninstalling the drivers can solve the problem. can't register my device. Was this reply helpful?